Business Systems Team Leader

MedStar Health; Beachwood (OH); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in the construction sector is seeking a Business Systems Team Leader to oversee SAP and related systems across North America. This role will involve leveraging technical expertise in SAP, conducting business analysis, and leading cross-functional teams to enhance operational efficiencies. The successful candidate will implement IT solutions aligned with business strategies while ensuring compliance with industry best practices.

Benefits

Remote work flexibility

Professional development opportunities

Qualifications

• 5+ years SAP implementation experience.
• Experience with EDI document standards (ANSI X12, EDIFACT).
• S4 Hana experience preferred.

Responsibilities

• Lead SAP business system initiatives and manage team.
• Develop and execute testing protocols and solutions.
• Collaborate with business units for requirements analysis.

Skills

Analytical Skills

Project Management

Communication Skills

Team Leadership

Technical Proficiency in SAP

Education

College degree in IT or business

Tools

SAP

EDI

Job description

Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.

Business Systems Team Leader

General Purpose of the Job:

Provide leadership and project management for SAP and other business systems supporting Supply Chain Management across Tremco's American operations. This role encompasses business analysis, process design, and the development and implementation of IT solutions aligned with business goals.

The SAP Team Lead is responsible for leading the development and execution of SAP and related business system initiatives. This includes conducting business analysis, designing and optimizing business processes, and integrating systems across multiple functional areas such as supply chain management, sales and distribution, finance and accounting, and manufacturing.

This position enforces best practices for comprehensive testing of all new and modified system functions and reports, and oversees quality assurance of procedural documentation and training materials. The role facilitates collaboration between SAP specialists and business departments to identify operational needs and design effective, documented processes supported by SAP solutions.

The Team Lead manages user expectations regarding SAP functionality and ensures that delivered solutions align with Tremco's broader IT and SAP strategy. This includes providing oversight, governance, and process alignment from a global perspective.

The role also involves analyzing complex business challenges to be solved with SAP and similar automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Design, configuration, and functional experience in SAP. May lead cross-functional linked teams to address business or systems issues.

Additionally, the position oversees the daily processing of all EDI transactions-managing trading partner communications, coordinating testing, identifying root causes of issues, and handling all SAP EDI/IDoc processing requirements.

Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.)

• Assist in establishing EDI governances, along with implementing these governances
• Write functional, technical and data specifications and documentation
• Coordinate SAP functional and development resources on EDI projects
• Perform and coordinate testing
• Lead mapping solutions by gathering business requirements, propose effective remedies, develop and deploy scalable, well-coordinated solutions to business requirements
• Working knowledge of business concepts and processes (SAP Sales order processing, Distribution, Invoicing and Purchasing)
• Manage EDI specific master data and cross references
• Provide communication, documentation and training as necessary to the business users and trading partners who will be impacted by EDI and Integration projects
• Monitoring all Inbound and Outbound EDI, ensuring all EDI transactions are processed accurately and on schedule
• Provide daily technical and administrative support for all EDI activity, including failed EDI transmissions and transactions
• Identify and recommend enhancements to EDI processes or configuration to improve reliability and performance
• Drive implementation and enhancement of SAP IBP modules including Demand Planning, Supply Planning, Inventory Optimization, and S&OP.
• Collaborate with business units to gather and analyze requirements, translating them into SAP IBP solutions.
• Lead system configuration, integration, and testing efforts, ensuring data integrity and process alignment.
• Continuously assess and improve existing processes and systems for performance, scalability, and cost-effectiveness.
• Supervise support personnel and/or Jr. Business Analyst
• Manages medium-scale SAP projects with teams of 5 or more participants.
• Demonstrates strong leadership, organizational and communication skills, and works with end-users and middle management to identify information systems and business solutions (leveraging SAP) that improve operations and enhance profitability.
• When evaluating projects, identifies multiple alternatives and objectively evaluates them to determine the best solution for balancing the business needs and cost/benefits.
• Designs and implements high quality, information systems business solutions, on-time and within budget.
• Develops and implements quality testing protocols.
• Provides management of both end-user staff and IT resources for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc.
• Provides IT professional development of others through: day-to-day management of project personnel, the on-going objective and performance review process, training, both formal and informal, etc.

• Organizes training initiatives related to the effective use of the SAP system. Develops programs to train and assist employees in the use of SAP business application software. Programs include training materials, classroom, small-group and one-on-one training.

• Acts as liaison to software vendors. Is actively involved in software and/or functional user groups.

• Organizes and leads various in-house user groups to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation.

• Project management and administration. Maintains work plans, tracks effort and progress vs. plan, and provides appropriate status information regarding projects.

• Contributes to the development of the SAP budget. Undertakes cost benefit analyses and makes recommendations to optimize business processes supported by SAP applications, including business re-engineering, systems enhancements and implementation of new IT capabilities. Manages contracts and service level agreements with vendors and 3^rd party service providers, including management of on-site contractors. Ensures that SAP projects are delivered within established time frames and budget parameters.

Additional Job Functions: (Other Less Critical Job Activities)

Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics.

Competencies:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• 3+ years' experience in the Integrated Business Planning (IBP) modules

• 5+ years SAP implementation experience.

• S4 Hana experience preferred

• 3+ Years of supporting related SCM and Material Master data including managing data and mass loads / changes

• Experience with SAP PP/DS & Digital Manufacturing are a plus

• Understanding of ABAP and debugging skills are a plus

• Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents.

• 2 years experience in project management skills.

• Ability to distinguish, learn and accept differences in business and end-user requirements.

• Ability to learn and expand technical knowledge and interpersonal skills.

• Highly organized with effective and cycle time sensitive time management and project management skills.

• Proficient SAP technical, configuration, and business area knowledge. Good understanding of EDI and Integration concepts of collecting, transforming, exchanging, consuming data and associated mapping and configuration.
• Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support.
• Capable of translating customer and internal specifications for enhancements and extensions to electronic data interface application interfaces and maps.
• Experience working with Trading Partners and EDI service providers.
• Must have good analytical and problem solving skills in order to carry out their daily functions effectively.
• Experience with SAP BTP, middleware tools, and integration platforms is a strong plus.
• They must have the capability to work well in a team-based environment as well as on their own.
• Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters
• Integration knowledge on ODATA/Webservice API interface development
• Demonstrate strong formal and informal communication skills including: written, oral and team.
• Reads, writes, and communicates fluently in English.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Formal Education Required:

• College degree in IT or business is preferred, but not required.

Practical Work Experience Required:

• 5+ years of experience with EDI document standards (ANSI X12, EDIFACT)
• 5+ years of experience in SAP ERP - MM, SD, FI, ABAP, IDocs - in the areas of implementation, enhancement and/or production support of EDI
• Good understanding of EDI and Integration concepts of collecting, transforming, exchanging & consuming data
• Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support
• Strong functional and technical knowledge of SAP, especially in the SD & SCM module; ability to navigate throughout the system, data dictionary, and the related table structures
• Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters
• Hands-on experience with SAP IBP modules and planning functionalities.
• ABAP experience is an asset.
• Integration knowledge on ODATA/Webservice API interface development

• Note: Some of the experiences and time frames may be concurrent.

Special Knowledge and Skill:

In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.).

• In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements.

• Proficiency in analysis, design and testing techniques.

• Working knowledge of many computing platforms.
• Working knowledge of several relational databases.
• Working knowledge of IT communications networks.

Analytical Abilities:

Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT.

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

• Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality.

• Working knowledge of the following databases: Primary focus on SS4 Hana, Oracle, and other cloud-based applications.

• Basic understanding of IT communications networks.

Certificates, Licenses, Registrations:

SAP or other Certifications would be an asset.

Other Qualifications:

Must be available for meetings between 8:30 to 16:30 USA Eastern Standard Time.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%)
• Sitting at desk or conference table (90 - 100%).
• Occasional standing at main computer console in data center (0 - 10%).
• Some travel and overnight travel are required to regional offices and plant locations. (0-25%)

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings.

• Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%)
• Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%).
• Eye strain could be a problem due to extensive use of a CRT monitor.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.