Business Systems Manager, Real Estate

Bain Capital; Boston (MA); On-site; USD 155,000 - 185,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Bain Capital in Boston, MA is seeking a Business System Manager/Product Manager focused on Real Estate to drive requirements, design solutions, and support technology initiatives across Private and Strategic Investments.

This role partners with Real Estate, Deal, Portfolio and Finance teams to implement AI-enabled processes, develop use cases, and mentor junior staff while ensuring smooth production support and training.

Qualifications

• Bachelor's degree in computer science, systems and/or finance.
• Master's Degree with concentration in finance or technology preferred.
• 7+ years of experience.
• AI enablement: fluency with generative AI tools and applying them to deliver business solutions.

Responsibilities

• Form strong working relationships with internal users to facilitate application support.
• Gather, validate, document, and facilitate implementation of business requirements.
• Lead and participate in system planning and testing.
• Participate in user acceptance testing and support system training/documentation.
• Fulfill responsibilities related to production support and development projects simultaneously.
• Develop and own documentation in support of technology requests.
• Mentor junior team members.

Skills

AI enablement

Requirements gathering

Business analysis

Mentorship

Communication

Education

Bachelor's degree in computer science, systems and/or finance

Master's Degree preferred in finance or technology

Tools

Argus

RealPage

Yardi

Anaplan

Investran

eFront

SQL

Tableau

Power BI

Claude Code

Claude Cowork

Job description

Job Title

Business System Manager/Product Manager (Real Estate)

Reports To

Business Systems Director - Private and Strategic Investments

Department

Information Technology

Location

Boston, MA

Type

Full time

BAIN CAPITAL OVERVIEW

With approximately $225 billion of assets under management, Bain Capital is one of the world's leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes. For more information visit: www.baincapital.com.

DESCRIPTION

This position will be working directly with Private and Strategic Investments business units at Bain Capital focused on Real Estate business. The person will participate at various levels in all technology related initiatives from inception to implementation and support. Through an in-depth knowledge of the business, this position will elicit the business processes, gather business and functional requirements, develop needs analysis, document functional / technical specifications and perform system / user acceptance testing around hardware and software implementations. work with Real Estate Deal, Portfolio and Finance teams to evaluate and implement offshell/custom internal build solutions leveraging AI to augment current state processes.

RESPONSIBILITIES

• Form strong working relationships with internal users - both business and technical - to facilitate application support
• Gather, validate, document, and facilitate implementation of business requirements for technology initiatives (includes business/data requirements, data flows, data modeling, workflow context and design, and user interface designs)
• Lead and participate in system planning and testing
• Participate in user acceptance testing and support system training / documentation
• Fulfill responsibilities related to production support as well as application development projects simultaneously
• Develop and own documentation in support of technology requests
• Manage and provide mentorship to junior team members

TECHNOLOGY EXPERIENCE

• Prior experience with Argus, Asset Eye / RealPage, Yardi or other real estate portfolio management systems
• Prior experience with Anaplan, Investran, eFront or other Private Equity systems a plus
• Cutting-edge skills in managing business requirements through the development lifecycle
• Expertise in developing workflow and functional Use Cases
• Intermediate skill level in data modeling, normalization, and SQL queries
• Prior experience with reporting and data visualization tools like Tableau or Power BI
• Prior development experience a plus
• Hands-on experience with AI-assisted ("vibe coding") development using agentic tools such as Claude Code and Claude Cowork to prototype, build, and iterate on solutions

QUALIFICATIONS

• Bachelors or advanced degree in computer science , systems and/or finance
• Master's Degree with concentration in finance or technology preferred
• 7+ Years of experience
• AI enablement is a prerequisite: demonstrated fluency with generative AI tools and a track record of applying them to improve productivity, deliver business solutions, and drive adoption across teams
• Experience with Real Estate and other alternatives investment concepts / terminology and systems a plus
• Strong interpersonal skills

COMPENSATION

Expected Annual Base Salary $155,000 - $185,000

Actual base salary will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location.

In addition to a competitive base salary, this position may be eligible for a discretionary annual bonus based upon factors such as individual impact, team and firm performance.

BENEFITS

• Bain Capital offers a competitive benefits package designed to support employees' health, financial security, family needs, and overall well-being.

EQUAL OPPORTUNITY

Bain Capital is an equal opportunity employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Founded in 1984, Bain Capital is one of the world's leading private investment firms. We are committed to creating lasting impact for our investors, teams, businesses, and the communities in which we live. As a private partnership, we lead with conviction and a culture of collaboration, advantages that enable us to innovate investment approaches, unlock opportunities, and create exceptional outcomes. Our global platform invests across five focus areas: Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets. In these focus areas, we bring deep sector expertise and wide-ranging capabilities. We have 24 offices on four continents, more than 2,000 employees, and approximately $225 billion in assets under management.

ADDITIONAL INFORMATION

To learn more, visit www.baincapital.com.

Follow @BainCapital on LinkedIn and X (Twitter).

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