Business Systems Analyst — Utilities Solutions & Testing

City of Riverside; Riverside (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

The City of Riverside’s Public Utilities Department is seeking a Business Systems Analyst to join the Administration Business Systems Division. You will perform system testing, analyze complex projects, and support users across multiple departments.

Three years of experience in automated system implementation is required, with a Bachelor’s degree in a related field. The role involves reporting, training, and collaboration on vendor upgrades and process improvements.

Qualifications

• Bachelor’s degree in information systems, computer science, public or business administration, or related field.
• Up to two years of additional qualifying experience may substitute for the required education.
• Three years of responsible experience in automated system implementation or IT environments.

Responsibilities

• Perform complex system testing, document user needs, and implement new features.
• Analyze systems for large projects and test solutions for reliability.
• Provide user support and troubleshoot system issues and accounts.
• Audit business systems for efficiency and identify improvement opportunities.
• Develop and run complex reports and train users on new functionality.
• Prepare functional specs tied to business requirements.

Skills

System testing

System analysis

User support

Policy review

Training

Report design

Education

Bachelor’s degree in Information Systems/CS/Business/Public Admin

Tools

CIS

Report servers

Helpdesk ticketing systems

Job description

The City of Riverside’s Public Utilities Department is seeking a Business Systems Analyst to join the Administration Business Systems Division. You will perform system testing, analyze complex projects, and support users across multiple departments.

Three years of experience in automated system implementation is required, with a Bachelor’s degree in a related field. The role involves reporting, training, and collaboration on vendor upgrades and process improvements.