Business Systems Analyst Sr, ERP (Financial Aid), Digital Technology Solutions

University of Cincinnati; Cincinnati (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

University of Cincinnati seeks a Senior Business Systems Analyst to bridge education, research, and admin functions with Digital Technology Solutions. This transaction-heavy role focuses on the Financial Aid module of PeopleSoft Campus Solutions and supports UC’s Student Financial Aid Office along with the Bursar and Enrollment Services.

The position requires a Bachelor's degree in a related field and 4+ years of relevant experience, with extensive PeopleSoft proficiency and SQL skills.

Qualifications

• Bachelor's degree in CS/IS/Business or related field; 8 years of relevant work experience may substitute for education.
• 4 years of relevant technical or business work experience.

Responsibilities

• Collaborate with business partners to design and implement technical solutions for complex processes.
• Serve as technical lead and manage resources as needed; define requirements and procedures.
• Develop and communicate business requirements and functional specifications.
• Provide guidance for process redesign and documentation for new tech.
• Ensure compliance with standards, policies, and quality guidelines.
• Analyze performance metrics and troubleshoot issues with stakeholders.

Education

Bachelor's Degree in Computer Science, Information Systems, Business or related field

Tools

PeopleSoft Campus Solutions

PS Query

PeopleSoft Equation Engine

SQL

BI Publisher

Job description

Current UC employees must apply internally via SuccessFactors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success.

Job Overview

Serve as systems liaison between the education, research, and administrative functions of the university and Digital Technology Solutions to help business units achieve their desired business goals. This senior business systems analyst (BSA) role is part of the Catalyst Application Services Team and serves as the technical liaison for the Financial Aid module of our PeopleSoft Campus Solutions application (Catalyst). It primarily supports UC's Student Financial Aid Office, along with other core university business areas, such as the Office of the Bursar, Enrollment Services and others.

Essential Functions

• Collaborate with business partners and support one or more highly complex business processes requiring design or integration of technical solutions that may cross multiple functions of the business or organization to align technology solutions with business strategies. Conduct data gathering and analysis to understand business strategy requirements.
• Serve as technical lead and may have resource management responsibilities. Establish requirements, methods, and procedures for routine maintenance.
• Contribute to and may provide direction for business planning sessions and to ensure understanding of business goals.
• Develop, write, and communicate business requirements and functional specifications for the implementation of business solutions.
• Provide recommendations for business processes redesign and documentation as needed for new technology.
• Responsible for business case development and presentation.
• Assist in defining quality guidelines and standards. Oversee and assist in production support. Coach and transfer knowledge to all team members.
• Verify compliance and ensure adherence to standards, policies, and procedures.
• Monitor testing process to ensure business results are adequately tested with minimal risk. Ensure test strategies involve appropriate integration and process components. Delegate approvals as appropriate.
• Investigate and troubleshoot client and user issues, identify technical needs, and develop recommendations for resolution. Analyze performance metrics to ensure client satisfaction.
• Partner with external vendors and/or consultants to resolve issues and develop solutions. May assist in negotiation efforts for contracts with external vendors or clients. Evaluate vendor solutions to ensure compliance with requirements and cost-effectiveness.
• Ensure all applications are documented according to best practice standards and promote effective use of IT by educating users on system functionality. Assist in the development of user guides and training documentation for systems.
• May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• Bachelor's Degree in Computer Science, Information Systems, Business or related field.
• Eight (8)years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

• Four (4) years of relevant technical or business work experience.

Additional Qualifications Considered

• Extensive, hands-on experience with PeopleSoft Campus Solutions, with demonstrated expert-level proficiency in the Financial Aid module
• Expert-level query writing skills within PeopleSoft Campus Solutions (PS Query)
• Demonstrated experience with PeopleSoft Equation Engine
• Expert data analytics skills with the ability to write, optimize, and interpret complex SQL queries
• Understanding and use of 3C's, specifically BI Publisher/Communication Generation
• Proven track record of identifying and resolving data integrity issues with a results-driven approach
• Deep knowledge of federal financial aid policies, procedures, and regulatory compliance requirements
• Self-directed learner whose curiosity drives them to stay current on evolving industry and technology trends
• Strong interpersonal and written/verbal communication skills, with the ability to translate complex technical concepts for non-technical stakeholders
• Experience working within a higher education environment, with a strong understanding of institutional SIS operations and student-facing processes

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 103976