Business Systems Analyst I — Process Improvement & IT

Pimasheriff; Tucson, Northern (AZ, KY); Hybrid; USD 59,000 - 71,000; Full time

Job summary

Pima County Information Technology Department in Tucson, AZ is seeking a Business Systems Analyst I to analyze business processes and promote efficiency across departments. This in-office role requires collaboration with SMEs and stakeholders, plus attention to detail.

The position focuses on requirements definition, documentation, and project management using Agile or Waterfall, with a minimum of two years in IT support, business analysis, or data analysis; a high school diploma is required,

Qualifications

• Two years of experience in computer hardware or software support, business analysis or data analysis.
• Experience gathering and documenting requirements and baseline measurements to support analysis.

Responsibilities

• Engage with department SMEs to understand operations and mission.
• Document technical tools and systems enabling business operations.
• Define and document requirements for change with stakeholders.
• Coordinate requirements and business case with SMEs; provide status updates to leadership.
• Apply agile or waterfall project management techniques to deliver technical solutions.

Skills

IT support

Business analysis

Requirements gathering

Stakeholder management

Project coordination

Education

High School diploma or equivalent

Relevant college education substitution

Job description

Pima County Information Technology Department in Tucson, AZ is seeking a Business Systems Analyst I to analyze business processes and promote efficiency across departments. This in-office role requires collaboration with SMEs and stakeholders, plus attention to detail.

The position focuses on requirements definition, documentation, and project management using Agile or Waterfall, with a minimum of two years in IT support, business analysis, or data analysis; a high school diploma is required,