Business Systems Analyst – Hybrid (NY-NJ-CT)

BaubleBar Inc.; Moonachie (NJ); On-site; USD 85,000 - 110,000; Full time

Job summary

BaubleBar Inc. is seeking a Business Systems Analyst to optimize our core business applications, with a primary focus on NetSuite ERP.

You will bridge business stakeholders and technical teams to translate requirements into scalable solutions. In this role, you will gather requirements, coordinate system enhancements, test changes, and support day-to-day operations across Finance, Operations, Supply Chain, Customer Experience, and eCommerce.

Qualifications

• Gather, document, and refine business and system requirements from stakeholders.
• Coordinate and assist in implementing system enhancements and process improvements.
• Support NetSuite ERP administration and related business applications.
• Evaluate support requests and respond within service levels.
• Interview users to clarify requirements and gather additional information.
• Troubleshoot system issues and coordinate resolutions with teams and vendors.
• Conduct system testing and User Acceptance Testing for deployments.
• Create and maintain business process docs, workflows, and SOPs.
• Develop reports, dashboards, and saved searches to support operations.
• Monitor data integrity across integrated systems and identify improvements.
• Train end users on system functionality and best practices.

Responsibilities

• Gather and refine business requirements from stakeholders.
• Assist in implementing enhancements, integrations, and process improvements.
• Administer and optimize NetSuite ERP and related apps.
• Assess requests and respond within SLA.
• Interview users to clarify needs.
• Troubleshoot issues and coordinate resolutions with teams.
• Perform system testing and UAT for new deployments.
• Document workflows and SOPs.
• Create reports and dashboards to support operations.
• Ensure data integrity across systems and drive improvements.
• Provide user training and ongoing system support.

Skills

Requirements gathering

Stakeholder interviews

System testing

NetSuite ERP

Data analysis

Process improvement

Cross-functional collaboration

Vendor coordination

Tools

NetSuite ERP

Shopify

SnapFulfil WMS

Job description

WHO WE ARE:

BaubleBar is a supply-chain first Company, powering a leading brand in the Accessories category. That supply chain is paired with a happy brand, known for styles as imaginative as they are personal. Today, BaubleBar's unabashedly optimistic perspective and extra giftable catalog can be found across multiple accessory categories, are sold directly to consumers at BaubleBar.com, and in 8,500+ retail stores globally.

WHAT WE'RE LOOKING FOR:

The Business Systems Analyst reports to the Business Systems Lead, and will support and optimize BaubleBar's core business applications, with a primary focus on NetSuite ERP and related operational systems. This role will work closely with the Systems Administrator and serve as a key liaison between business stakeholders and technical teams, ensuring business requirements are effectively translated into scalable system solutions.

Core responsibilities include gathering and documenting requirements, supporting system enhancements, coordinating testing efforts, troubleshooting platform issues, and assisting with the execution of strategic technology initiatives. The Business Systems Analyst will partner closely with the Systems Administrator to support integrations, platform administration, and day-to-day system operations while collaborating with Finance, Operations, Supply Chain, Customer Experience, and eCommerce teams to identify opportunities for process improvement and operational efficiency.

This position will play an important role in supporting BaubleBar's growing technology ecosystem, including NetSuite, Shopify, SnapFulfil WMS, and other integrated business applications. The Business Systems Analyst will help expand the team's capacity to support stakeholders across the business, drive operational improvements, and execute strategic systems initiatives. Together, the Business Systems Lead, Business Systems Analyst, and Systems Administrator will form the core Business Systems function responsible for ensuring the stability, scalability, and continued evolution of BaubleBar's business applications and integrations.

WHAT WE WANT YOU TO DO:

• Gather, document, and refine business and system requirements from stakeholders across the organization
• Coordinate and assist in the implementation of system enhancements, integrations, and process improvement initiatives
• Support the administration and optimization of NetSuite ERP and related business applications
• Evaluate support requests and respond to users within agreed service level standards
• Interview users and stakeholders to gather additional information and clarify business requirements
• Troubleshoot system issues and coordinate resolution with internal teams and third-party vendors
• Conduct system testing, User Acceptance Testing, and validation for new enhancements and deployments
• Create and maintain business process documentation, workflows, and standard operating procedures
• Develop and maintain reports, dashboards, saved searches, and data analysis to support business operations
• Monitor data integrity across integrated systems and identify opportunities for process improvements
• Train and support end users on system functionality and best practices