Business Systems Analyst - Engineering

Williams International; Pontiac (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Williams International in Pontiac, MI is seeking a Business Systems Analyst to join the Software Development team. The BSA will capture and translate business needs into software requirements, align solutions with engineering workflows, and partner with SMEs to ensure successful delivery.

The role involves creating user stories, functional specs, test plans, and coordinating with engineers and leadership to implement changes and improvements in an aerospace environment.

Qualifications

• Bachelor’s degree in Engineering or related field.
• 3+ years of experience in business analysis, systems analysis, or enterprise application support.
• Strong understanding of standard business practices in Engineering organization.
• Experience gathering, documenting, and validating requirements.
• Experience creating process maps, user stories, functional specifications, acceptance criteria, or similar documentation.
• Experience using Jira or a comparable work-management platform.
• Experience supporting functional testing and user acceptance testing.
• Ability to understand business, engineering, and manufacturing applications, workflows, data relationships, and system integrations.
• Strong written, verbal, organizational, analytical, and problem-solving skills.
• Ability to work effectively with SMEs, end-users, developers, technical teams, and leadership.
• U.S. citizenship is required
• Position requires the ability to obtain a U.S. Government Security Clearance, if needed.

Responsibilities

• Gather and validate business requirements with SMEs; document rules, workflows, data needs, dependencies, and constraints.
• Translate business needs into user stories, functional specifications, process maps, acceptance criteria, and other docs for development.
• Use standard project/work-management tools for planning, tracking progress, and delivering software features and fixes.
• Review work items with leads and development team; support backlog refinement and release planning.
• Collaborate with developers and database specialists; understand data flows and integrations.
• Develop test scenarios and test cases; support testing and validate functionality.
• Communicate requirements, decisions, risks, and changes to stakeholders clearly.
• Assist with change management, training materials, and user communications.

Skills

Stakeholder communication

Analytical thinking

Problem-solving

Verbal & written communication

Education

Bachelor’s degree in Engineering or related field

Job description

World Headquarters
Pontiac, MI 48341, USA

Description

Who We Are

Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity, collaboration, and continuous learning to position our team members to inspire each other and provide quality products and supporting services that exceed the expectations of our customers.

The Opportunity

Williams International has an exciting opportunity for a Business Systems Analyst to join our team. The Business Systems Analyst (BSA) works within the Software Development organization to ensure that business needs are accurately captured, translated, and delivered as effective software solutions. The Engineering BSA partners directly with Subject Matter Experts (SMEs) within the Engineering organization.

This position is 100% onsite

The BSA collaborates daily with software engineers and business stakeholders to define requirements, design application functionality, and oversee development through structured project‑management tools and methodologies. They apply strong knowledge of standard business practices, ensuring that software solutions align with operational workflows, compliance needs, and enterprise strategy.

Key Responsibilities

• Requirements and Process Analysis:Gather andvalidatebusiness requirements through direct engagement with SMEs; document business rules, workflows, data needs, dependencies, and constraints; analyze current-state processes and help define future-state improvements.
• Functional Specifications:Translate business needs into user stories, functional specifications, process maps, acceptance criteria, and other documentation needed for development.
• Work ManagementUse standard project/work-management tools for planning, tracking progress, managing timelines, and ensuring delivery of software features and fixes; break approved requirements into appropriately scoped units of work; create and maintain work items (such as epics/features, user stories, tasks, defects, and enhancement requests); document, and track as applicable, priorities, dependencies, risks, scope, acceptance criteria; maintain schedules and milestones; publish status updates and dashboards.
• Delivery Coordination:Review work items with the Applications Lead and development team; support backlog refinement, sprint planning, demonstrations, and release planning; track blockers, dependencies, decisions, and scope changes.
• Technical Collaboration:Work with developers that are writing and supporting applications and also with database specialists. Understand application behavior, data flows, integrations, and technical constraints at a functional level.
• Testing and Validation:Develop test scenariosand test cases; support functional, integration, regression, and user acceptance testing; document defects andvalidatecompleted functionality against approved requirements.
• Stakeholder Communication:Serve as a liaison between business users, SMEs, developers, technical teams, and leadership. Communicate requirements, decisions, risks, and changes clearly.
• Support and Change Management:Assist with application issue triage, root-causeanalysis, release validation,user communications, training materials, procedures, and documentation; guide business units through effective change adoption by supporting training, communication, and smooth transitions to new or updated applications.
• Continuous Improvement:Identifyopportunities to reduce manual work, improve data quality and usability, strengthen controls, and increase application value.
• Reporting and Data Validation:Use existing reports, spreadsheets, dashboards, and queries to support requirements validation, issue investigation, andreporting improvements.

Required Qualifications

• Bachelor’s degree in Engineering or related field.
• 3 or more years of experience in business analysis, systems analysis, or enterprise application support.
• Strong understanding of standard business practices in Engineering organization.
• Experience gathering, documenting, and validating requirements.
• Experience creating process maps, user stories, functional specifications, acceptance criteria, or similardocumentation.
• Experience using Jira or a comparable work-management platform.
• Experience supporting functional testing and user acceptance testing.
• Ability to understand business, engineering,and manufacturingapplications,workflows, data relationships, and system integrations.
• Strong written, verbal, organizational, analytical, and problem-solving skills.
• Ability to work effectively with SMEs, endusers, developers, technical teams, and leadership.
• U.S. citizenship is required
• Position requires the ability to obtain a U.S. Government Security Clearance, if needed. Candidates selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. For more information on Security Clearances, please visit: U. S. Department of State

Preferred Qualifications

• Experiencedin Project Management (PMP, CAPM) or Program Management.
• Experience supportingEngineering, Manufacturing,ERP,MES,PLM, WMS,or relatedenterprise applications.
• Experience inengineering, aerospace, or regulated environment.
• Knowledge ofmanufacturing,engineering,quality, inventory, inspection, audit, item master, traceability, or corrective-action processes.
• Familiaritywith modern software frameworks, libraries, databases, APIs, and reporting tools (e.g., React, .NET Core,MSSQL, Postgres,FastAPI,or similar technologies).
• Experience with Agile, Scrum, SDLC, or DevOps delivery practices.
• Familiarity with Jira workflows, dashboards, filters,andreports.

Additional Information

Williams International is a Drug Free Workplace where all new team members and contractors are subject to pre-employment drug testing for the following controlled substances: marijuana, cocaine, PCP, amphetamines, opioids and alcohol as policy dictates.

Williams International is committed to equal employment opportunities for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, and protected veteran status.

Please view Equal Employment Opportunity Posters provided by OFCCP here .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.