Business Systems Analyst - Manufacturing Applications

Williams International; Pontiac (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Williams International is seeking a Business Systems Analyst for Manufacturing Applications to join our onsite Manufacturing IT team in Pontiac, MI. The role focuses on capturing business needs, translating them into functional specifications, and delivering software aligned with production workflows.

You will collaborate with SMEs, developers, and leadership to drive project planning, testing, and change adoption while supporting ERP/MES/QMS/WMS integrations and data integrity across

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or related field.
• Three or more years of experience in business analysis or related role.
• Experience gathering, documenting, and validating requirements.
• Experience creating process maps, user stories, functional specifications, acceptance criteria, or similar documentation.
• Experience using Jira or a comparable work-management platform.
• Experience supporting functional testing and user acceptance testing.

Responsibilities

• Gather and validate business requirements through direct engagement with SMEs; document business rules, workflows, data needs, dependencies, and constraints; analyze current-state processes and help define future-state improvements.
• Translate business needs into user stories, functional specifications, process maps, acceptance criteria, and other documentation needed for development.
• Use standard project/work-management tools for planning, tracking progress, managing timelines, and ensuring delivery of software features and fixes; break approved requirements into appropriately scoped units of work; create and maintain work items; document priorities, dependencies, risks, scope, acceptance criteria; maintain schedules and milestones.
• Review work items with the Applications Lead and development team; support backlog refinement, sprint planning, demonstrations, and release planning; track blockers, dependencies, decisions, and scope changes.
• Work with developers and database specialists to understand application behavior, data flows, integrations, and constraints at a functional level.
• Develop test scenarios and test cases; support functional, integration, regression, and user acceptance testing; document defects and validate functionality against requirements.
• Serve as a liaison between business users, SMEs, developers, technical teams, and leadership; communicate requirements, decisions, risks, and changes clearly.
• Assist with application issue triage, root-cause analysis, release validation, training materials, procedures, and documentation; guide business units through change adoption.
• Identify opportunities to reduce manual work, improve data quality and usability, strengthen controls, and increase application value.
• Use reports, spreadsheets, dashboards, and queries to support requirements validation, issue investigation, and reporting improvements.

Skills

Business analysis

Requirements gathering

Documentation

Communication

Stakeholder management

Education

Bachelor’s degree in Business/Information Systems/Engineering

Tools

Jira

Job description

Business Systems Analyst - Manufacturing Applications

Job Category: Information Technology

Requisition Number: BUSIN006506

• Posted : September 30, 2026
• Full-Time

Locations

Showing 1 location

World Headquarters
Pontiac, MI 48341, USA

Description

Who We Are

Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity, collaboration, and continuous learning to position our team members to inspire each other and provide quality products and supporting services that exceed the expectations of our customers.

The Opportunity

Williams International has an exciting opportunity for a Business Systems Analyst to join our team. The Business Systems Analyst (BSA) works within the Software Development organization to ensure that business needs are accurately captured, translated, and delivered as effective software solutions. The Manufacturing BSA partners directly with Subject Matter Experts (SMEs) within the Manufacturing organization.

This position is 100% onsite

The BSA collaborates daily with software engineers and business stakeholders to define requirements, design application functionality, and oversee development through structured project-management tools and methodologies. They apply strong knowledge of standard business practices, ensuring that software solutions align with operational workflows, compliance needs, and enterprise strategy. They may also support processes such as those involving nonconformances, corrective actions, first article inspections, audits, document control, inventory transactions, item master data,cycle counts, material holds, lot and serial traceability, and related ERP, MES, QMS, or WMS integrations.

Key Responsibilities

• Requirements and Process Analysis:Gather and validate business requirements through direct engagement with SMEs; document business rules, workflows, data needs, dependencies, and constraints; analyze current-state processes and help define future-state improvements.
• Functional Specifications:Translate business needs into user stories, functional specifications, process maps, acceptance criteria, and other documentation needed for development.
• Work Management:Use standard project/work-management tools for planning, tracking progress, managing timelines, and ensuring delivery of software features and fixes; break approved requirements into appropriately scoped units of work; create and maintain work items (such as epics/features, user stories, tasks, defects, and enhancement requests); document, and track as applicable, priorities, dependencies, risks, scope, acceptance criteria; maintain schedules and milestones; publish status updates and dashboards.
• Delivery Coordination:Review work items with the Applications Lead and development team; support backlog refinement, sprint planning, demonstrations, and release planning; track blockers, dependencies, decisions, and scope changes.
• Technical Collaboration:Work with developers that are writing and supporting applications and also with database specialists. Understand application behavior, data flows, integrations, and technical constraints at a functional level.
• Testing and Validation:Develop test scenariosand test cases; support functional, integration, regression, and user acceptance testing; document defects and validatecompleted functionality against approved requirements.
• Stakeholder Communication:Serve as a liaison between business users, SMEs, developers, technical teams, and leadership. Communicate requirements, decisions, risks, and changes clearly.
• Support and Change Management:Assist with application issue triage, root-causeanalysis, release validation,user communications, training materials, procedures, and documentation; guide business units through effective change adoption by supporting training communication, and smooth transitions to new or updated applications.
• Continuous Improvement:Identify opportunities to reduce manual work, improve data quality and usability, strengthen controls, and increase application value.
• Reporting and Data Validation:Use existing reports, spreadsheets, dashboards, and queries to support requirements validation, issue investigation, andreporting improvements.

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field, or equivalent education and experience.
• Three or more years of experience in business analysis, systems analysis,enterprise application support, or a related role.
• Experience gathering, documenting, and validating requirements.
• Experience creating process maps, user stories, functional specifications, acceptance criteria, or similardocumentation.
• Experience using Jira or a comparable work-management platform.
• Experience supporting functional testing and user acceptance testing.
• Ability to understand business, engineering, and manufacturing applications,workflows, data relationships, and system integrations.
• Strong written, verbal, organizational, analytical, and problem-solving skills.
• Ability to work effectively with SMEs, endusers, developers, technical teams, and leadership.
• U.S. citizenship is required
• Position requires the ability to obtain a U.S. Government Security Clearance, if needed. Candidates selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. For more information on Security Clearances, please visit: U. S. Department of State

Preferred Qualifications

• Experienced in Project Management (PMP, CAPM) or Program Management.
• Experience supporting Manufacturing, ERP, MES, PLM, WMS, or relatedenterprise applications.
• Experience in manufacturing, aerospace, or regulated environment.
• Knowledge of manufacturing, engineering, quality, inventory, inspection, audit, item master, traceability, or corrective-action processes.
• Familiarity with modern software frameworks, libraries, databases, APIs, and reporting tools (e.g., React, .NET Core, MSSQL, Postgres, FastAPI, or similar technologies).
• Experience with Agile, Scrum, SDLC, or DevOps delivery practices.
• Familiarity with Jira workflows, dashboards, filters, and reports.

Additional Information

Williams International is a Drug Free Workplace where all new team members and contractors are subject to pre-employment drug testing for the following controlled substances: marijuana, cocaine, PCP, amphetamines, opioids and alcohol as policy dictates.

Williams International is committed to equal employment opportunities for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, and protected veteran status.
Please view Equal Employment Opportunity Posters provided by OFCCP here .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.