Business Systems Analyst: Drive Process Improvements & PMO

Jobtailor; Fort Wayne (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor is seeking a skilled Business Analyst in Fort Wayne, IN to serve as the intake point for process and technology enhancements. You will interview business owners, elicit requirements, and translate them into clear documentation to guide projects.

The role emphasizes collaboration with PMs, UAT support, and PMO process improvement. Ideal candidates have a Bachelor’s degree and 3+ years in business analysis, with strong communication, Jira/Visio proficiency, and the ability to manage

Qualifications

• Bachelor's degree in Analytics, CS, Business, or related field.
• 3+ years of experience in business analysis or related role.
• Understanding of SDLC and project management methodologies (Agile, Waterfall, SCRUM).
• Proficiency in requirements gathering, documentation, and stakeholder communication.
• Excellent written and verbal communication skills.
• Ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
• Experience with Jira, Visio, and other relevant tooling.
• Regular 40-hour work schedule.
• Travel less than 10%.
• Prolonged periods of sitting and computer use.
• Ability to hear, understand, and distinguish speech and sounds.
• Frequent repetitive motions with hands.

Responsibilities

• Serve as the intake point for enhancement opportunities across processes, technology, and operations.
• Interview business owners and subject matter experts to understand current workflows and improvement areas.
• Elicit, translate, simplify, and document business and functional requirements.
• Analyze existing business processes to identify challenges and recommend improvements.
• Assist in building business cases for new initiatives and influence stakeholder support.
• Collaborate with project managers to define project scope, requirements, and deliverables.
• Prioritize initiatives based on impact, feasibility, and risk mitigation.
• Support user acceptance testing (UAT) and ensure solutions meet business needs.
• Maintain documentation and contribute to continuous improvement of PMO practices.

Skills

Requirements gathering

Documentation

Stakeholder communication

SDLC understanding

Analytical thinking

Education

Bachelor's degree

Tools

Jira

Visio

Job description

Jobtailor is seeking a skilled Business Analyst in Fort Wayne, IN to serve as the intake point for process and technology enhancements. You will interview business owners, elicit requirements, and translate them into clear documentation to guide projects.

The role emphasizes collaboration with PMs, UAT support, and PMO process improvement. Ideal candidates have a Bachelor’s degree and 3+ years in business analysis, with strong communication, Jira/Visio proficiency, and the ability to manage