Business Systems Analyst 3 (SAP S/4 Hana)

Wet Coast Logistics; Plano (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

WCL Group in Plano, TX seeks a systems support professional to monitor logs and troubleshoot SAP S/4HANA interface errors for online orders. You will support eCommerce process improvement initiatives and coordinate cross-functional project planning with HQ, Engineering, operations, and vendors.

Present and evangelize redesigned processes across the organization. The role requires 2–5 years of SAP S/4HANA experience, a relevant bachelor's degree, and strong Microsoft Office skills.

Qualifications

• 2–5 years of experience supporting operations and product delivery using SAP S/4HANA.
• Bachelor's degree in Computer Science or Information Sciences and Technology strongly preferred.
• Demonstrated ability to identify process improvements.
• Microsoft Office expert/advanced.
• Ability to work independently and in a team environment to meet deadlines.
• Experience with Confluence and JIRA preferred.

Responsibilities

• Monitor daily system logs and troubleshoot interface errors for online orders within SAP S/4HANA.
• Support eCommerce process improvement projects through evaluation of current work processes and identification of improvements.
• Distill vision and strategy for the team and motivate cross-functional teams.
• Assist in project planning and coordination, including scheduling and defining roles.
• Collaborate with HQ, Engineering, operations, and vendors as needed.
• Present re-engineered processes to all levels of the organization.

Skills

Analytical skills

Interpersonal skills

Education

Bachelor's degree in a relevant field

Tools

SAP S/4HANA

Job description

CLIENT HIGHLIGHTThe client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation — and one of the most well-known brands in the world.LOCATIONPlano, TX.COMPENSATION$61.75/hour.SCHEDULEWorking Model: Fully onsite. Monday-Friday, 8am-5pm.CONTRACT TERM6-month contract with a very high likelihood of extension/conversion to full-time.POSITION OVERVIEWThis role monitors system logs and troubleshoots interface errors and issues with online orders, mainly within the SAP S/4HANA system, and supports eCommerce process improvement projects and initiatives. The role also assists with project planning and coordination, works with cross-functional teams including HQ, Engineering, operations, and vendors, and helps present re-engineered processes to all levels of the organization.RESPONSIBILITIES Conduct daily system log monitoring and troubleshoot any interface errors or issues with online orders, mainly within the SAP S/4HANA system. Support eComm process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies. Distill vision and strategy for the team; evangelize and motivate cross-functional teams. Assist in preparation of project planning and coordination, including but not limited to scheduling, defining roles and responsibilities, and documentation. Work with cross-functional teams, including HQ, Engineering teams, operations teams, and vendors if required. Assist in presenting re-engineered processes to all levels of the organization.REQUIRED QUALIFICATIONS/SKILLS At least 2-5 years of experience supporting operations and product delivery using SAP S/4HANA. Bachelor's degree in a relevant field required (Computer Science or Information Sciences and Technology undergraduate degree strongly preferred). Demonstrable ability to look for areas of improvement and propose process improvement initiatives. Proven ability using Microsoft Office products at an Expert/Advanced level. Ability to work independently as well as in a team environment to achieve team goals and complete assignments within established deadlines. Strong analytical skills and strong interpersonal skills.PREFERRED QUALIFICATIONS Experience in Confluence and JIRA preferred. Korean speaking is a plus but not required.TOP SKILLS SAP Jira Tableau