Business Systems Analyst #1006654

Dexian; Tampa (FL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Dexian is seeking a Senior Business Systems Analyst to support enterprise IT performance measurement and reporting initiatives. This analytical role requires at least 6 years of experience and focuses on delivering insights that drive informed decision-making.

The ideal candidate will work closely with stakeholders to define metrics and enhancements to reporting tools. Key skills include data analysis, advanced Excel, and strong communication abilities.

Qualifications

• 6+ years of experience as a Business Systems Analyst or similar role.
• Proven ability to translate technical concepts into business insights.
• Experience working in Agile environments.

Responsibilities

• Define and evolve IT metrics, KPIs, and performance reporting framework.
• Collaborate with stakeholders to improve metric definition.
• Develop executive-level reporting materials and presentations.

Skills

Data analysis

Advanced Excel

Requirements gathering

Communication

Stakeholder management

Tools

JIRA

SQL

Power BI

Job description

Senior Business Systems Analyst (IT Metrics & Reporting)

Location: Hybrid (Tampa, FL or Dallas, TX)

Duration: Contract

Overvi

ewWe are seeking a Senior Business Systems Analy st to support enterprise IT performance measurement and reporting initiatives. This role will partner closely with business and technology stakeholders to define, develop, and deliver meaningful metrics, dashboards, and insights that drive informed decision-making at the leadership level l.This is a highly analytical role focused on transforming complex technology data into actionable, business-aligned insights while strengthening reporting governance and data integrit y.

Key Responsibiliti

• ntDefine and evolve IT metrics, KPIs, and performance reporting framewor
• ksSupport the development and enhancement of IT scorecards and dashboar
• dsAnalyze historical data to establish performance targets and threshol
• dsIdentify trends, risks, and optimization opportunities through data analys
• isCollaborate with stakeholders to improve metric definition, accuracy, and relevan

Requirements Gathering & Delive

• ryGather, document, and validate business and technical requiremen
• tsTranslate complex IT concepts into clear reporting and metric definitio
• nsPartner with engineering and BI teams to deliver reporting solutio
• nsEnsure requirements are traceable, testable, and aligned to business goa
• lsCollaborate on enhancements to dashboards and reporting too

Data Analysis & Reporti

• ngPerform advanced data analysis using Excel and S
• QLValidate data accuracy, completeness, and consistency across syste
• msSupport testing and validation of BI dashboards (e.g., Power B
• I)Develop executive-level reporting materials and presentatio
• nsDeliver insights and recommendations to leadership stakeholde

Stakeholder Engagement & Facilitati

• onFacilitate workshops and working sessions to define and refine metri
• csCommunicate effectively with both technical and non-technical audienc
• esPresent findings, insights, and recommendations to senior leadersh
• ipDrive alignment across cross-functional tea

Governance & Executi

• onManage work items and workflows using Agile tools (e.g., JIR
• A)Maintain organized documentation of requirements, decisions, and outpu
• tsSupport governance processes for reporting consistency and transparen
• cyContribute to continuous improvement and a data-driven cultu

reQualificati

onsRequi

• red6+ years of experience as a Business Systems Analyst or similar r
• oleStrong experience
• in:Data analysis and metrics developm
• entAdvanced Excel (modeling, analys
• ingRequirements gathering and documentat
• ionProven ability to translate technical concepts into business insig
• htsExperience working in Agile environments (JIRA or similar too
• ls)Strong communication, facilitation, and stakeholder management ski