Business Systems Analyst 1 - Brooklyn

DGS Office of External Affairs; Kings (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

DGS Office of External Affairs in Brooklyn seeks a Business Systems Analyst 1 to support Addiction Services and Supports centers. You will manage health information documentation and reporting systems, onboard and support ~600 users, troubleshoot issues, and liaise with developers and IT staff.

Travel up to 25% and report to the Associate Commissioner of the Division of Addiction Treatment Centers. This role emphasizes translating business needs into IT solutions and creating training materials

Qualifications

• Six years of business analysis experience across the SDLC.
• Experience with business process analysis and validation of requirements during product or system development.
• Proficiency in Office 365 and Visio preferred.
• Ability to communicate business process and system requirements to IT staff, program staff, and stakeholders.
• Associate degree may substitute for two years of specialized experience; bachelor's degree for four years; master's degree for five years.

Responsibilities

• Manage health information documentation and reporting systems.
• Provide onboarding and maintenance support for approx. 600 users.
• Troubleshoot system errors.
• Communicate with program developers and IT staff.
• Develop training materials.

Skills

Communication

Requirements elicitation

Documentation

Education

Associate degree (may substitute for two years of specialized experience)

Bachelor's degree (for four years)

Master's degree (for five years)

Tools

Office 365

Visio

Job description

The Business Systems Analyst 1 supports the Office of Addiction Services and Supports' Addiction Treatment Centers by managing health information documentation and reporting systems. The role involves providing user onboarding and maintenance support for approximately 600 users, troubleshooting system errors, communicating with program developers and IT staff, and developing training materials. Based in Brooklyn, the position requires up to 25% travel and reports to the Associate Commissioner of the Division of Addiction Treatment Centers.

Key qualifications:

• Six years of business analysis experience including requirements elicitation, solution identification, and documentation throughout the system development lifecycle
• Experience with business process analysis and validation of requirements during product or system development
• Proficiency in Office 365 and VISIO preferred
• Ability to communicate business process and system requirements to IT staff, program staff, and stakeholders
• Associate degree may substitute for two years of specialized experience; bachelor's degree for four years; master's degree for five years