Business Systems Analyst 1 - Brooklyn

The Office of Addiction Services and Supports; New York (NY); On-site; USD 70,000 - 89,000; Full time

Benefits offered by this job

Health insurance

Vision and dental

Retirement plan

Deferred compensation

Continuing education benefits

Paid holidays

Job summary

The Office of Addiction Services and Supports (OASAS) is seeking a Business Systems Analyst 1 in New York, NY, to support health information documentation and reporting systems across Addiction Treatment Centers. Responsibilities include onboarding, maintenance for ~600 users, and regulatory-compliant system enhancements.

The role requires BA experience, familiarity with SDLC, and ability to translate business needs to IT; NY HELPS program appointments may apply. Travel up to 25% expected.

Qualifications

• Six years of business analysis experience using BA techniques to elicit requirements and document system needs.
• Experience analyzing business processes to identify improvements and ensure regulatory compliance.
• Knowledge of SDLC and testing practices; ability to communicate requirements to IT and stakeholders.

Responsibilities

• Provide onboarding and ongoing system support for new users.
• Maintain and support systems for all users (≈600).
• Troubleshoot system errors and develop effective solutions.
• Communicate system needs to developers and stakeholders and propose regulatory-compliant changes.
• Document system functionality and track changes to systems/processes.

Skills

O365

Visio

Education

Associate degree substitution

Bachelor's degree substitution

Master's degree substitution

J.D. substitution

Job description

Duties Description

Under the supervision of the Associate Commissioner of the Division of Addiction Treatment Centers, or designee, the Business Systems Analyst 1 (BSA1) will work with program staff in the Addiction Treatment Centers (ATC), as well as members of the OASAS Office of Strategic Information Management (OSIM), in matters related to the Health Information documentation and reporting programs/systems required by agency and/or related regulations. Duties include, but are not limited to:

• Provide systems onboarding and support for new users.
• Provide systems maintenance and support for all users (approximately 600).
• Troubleshoot and evaluate system errors and problems and develop solutions.
• Interact with program developers; provide suggestions and feedback; communicate system needs and requirements. Propose changes to ensure compliance with regulatory requirements.
• Documents system functionality and tracks changes to systems and/or system processes.
• Develops and maintains training materials related to business systems implementation for users.
• Ability to communicate business process and system requirements to information technology staff, program staff, and stakeholders.
• Experience reviewing and analyzing business process deficiencies requiring resolution during or after implementation.
• Performs other job-related duties as assigned.
• Up to 25% travel time required

Description

Under the supervision of the Associate Commissioner of the Division of Addiction Treatment Centers, or designee, the Business Systems Analyst 1 (BSA1) will work with program staff in the Addiction Treatment Centers (ATC), as well as members of the OASAS Office of Strategic Information Management (OSIM), in matters related to the Health Information documentation and reporting programs/systems required by agency and/or related regulations. Duties include, but are not limited to:

• Provide systems onboarding and support for new users.
• Provide systems maintenance and support for all users (approximately 600).
• Troubleshoot and evaluate system errors and problems and develop solutions.
• Interact with program developers; provide suggestions and feedback; communicate system needs and requirements. Propose changes to ensure compliance with regulatory requirements.
• Documents system functionality and tracks changes to systems and/or system processes.
• Develops and maintains training materials related to business systems implementation for users.
• Ability to communicate business process and system requirements to information technology staff, program staff, and stakeholders.
• Experience reviewing and analyzing business process deficiencies requiring resolution during or after implementation.
• Performs other job-related duties as assigned.
• Up to 25% travel time required

Preferred Qualification

• Proficiency in O365 and VISIO

Minimum Qualifications

Currently a Business Systems Analyst 1, GR-18, with one year of permanent competitive service ~OR~ Eligible for transfer via Section 52.6 or 70.1 of the Civil Service Law ~OR~ Reachable on the current eligible list (list has been canvassed) ~OR~ Qualified via HELPS (see non-competitive minimum qualifications for HELPS below)

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. If a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non‑competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-Competitive Minimum Qualifications

The minimum qualifications for Non‑Competitive appointment are:

Trainee 1

Four years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience.

Trainee 2

Five years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience.

Business Systems Analyst 1 Full Title

Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience.

The Following Activities Are Not Considered Qualifying Experience

• Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources - Responsibility limited to forms design and changes to forms.
• Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
• Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.
• Development of instructional materials and classroom training.
• Help desk duties including troubleshooting, resolving user issues, and providing customer service.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

Additional Comments

Business Systems Analyst Trainee 1, NS (Equated to G-14)

Business Systems Analyst Trainee 2, NS (Equated to G-16)

Business Systems Analyst 1, G-18

Business Systems Analyst Trainee 1

$56,183 - $71,719

Business Systems Analyst Trainee 2

$62,694 - $79,795

Business Systems Analyst 1 (G-18)

$69,964 - $88,970

• Plus $4,000 location pay
• The salary range listed in this posting reflects the full range for this graded position, factoring in annual performance advances based on satisfactory annual performance reviews. Candidates with no previous State service will begin at the hiring rate (starting rate of the salary range) listed above, plus any applicable Location Pay/Geographic Pay/Shift Pay differentials.

Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Excellent Health Insurance Benefits Including Vision and Dental, NYS Employees Retirement System (Pension), Optional Deferred Compensation, Continuing Education Benefits, Generous Paid Leave Benefits, Compensation for 13 State holidays per year.

Telecommuting may be discussed as part of the interview process.

OASAS recognizes the value that different people, perspectives and cultures bring to the agency. We strive to create an inclusive culture that uplifts and supports our staff, fostering a sense of belonging in the workplace. Individuals with lived substance use and/or gambling experience are encouraged to apply.

New York State OASAS is an equal opportunity employer and provides opportunity for all regardless of race, gender, religion, national original, sexual orientation, gender identity, age, veteran status, ability, or any other protected class. OASAS encourages people with disabilities to apply. If you need a reasonable accommodation at any point in the application or hiring process, please reach out to [e-mail]