Operations

Endex; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health & Dental Insurance

Monthly Wellness Stipend

401K Matching

Job summary

Endex is seeking a Business Operations Generalist to bring structure to cross-functional needs, from team processes to vendor coordination and recruiting support. You’ll partner with leadership to identify priorities, own the process, and implement scalable workflows as the company grows.

This role emphasizes structured thinking, practical execution, and clear communication, with the ability to navigate between analysis and hands-on coordination in a fast-moving startup environment.

Qualifications

• Generalist experience across operational work with demonstrable results.
• Structured thinking to break ambiguous problems into actionable steps.
• Practical execution with detail-oriented coordination.
• Clear communication with stakeholders, ownership, and next steps.
• Ability to move between analysis, vendor coordination and execution while focusing on business outcomes.

Responsibilities

• Own Ambiguous Operating Problems: Frame the need, investigate the evidence and agree a practical outcome with leadership.
• Coordinate Company Work: Keep vendor, team and internal projects moving with clear owners and deadlines.
• Build Scalable Processes: Replace repeated manual coordination with clear workflows, useful documentation and proportionate automation.
• Support Team Growth: Help coordinate hiring logistics, employee onboarding and the operating needs of a growing team.
• Make Trade-Offs Visible: Give leaders concise analysis, explicit options and a recommendation grounded in the work you have done.

Skills

Generalist experience

Structured thinking

Practical execution

Clear communication

Cross-functional collaboration

Tools

Spreadsheets

Business tools

Job description

Who We Are

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

Location

New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles

Commitment

5 Days In-Person

We're looking for someone who can bring structure to an important problem without needing a fully defined job description for every project.

As a Business Operations Generalist at Endex, you'll work across the company's operating needs: team processes, vendor coordination, recruiting support and special projects. You'll partner with leadership to identify what needs attention, take ownership and build a process that works as the company grows.

Your Key Responsibilities

• Own Ambiguous Operating Problems: Frame the need, investigate the evidence and agree a practical outcome with leadership.

• Coordinate Company Work: Keep vendor, team and internal projects moving with clear owners and deadlines.

• Build Scalable Processes: Replace repeated manual coordination with clear workflows, useful documentation and proportionate automation.

• Support Team Growth: Help coordinate hiring logistics, employee onboarding and the operating needs of a growing team.

• Make Trade-Offs Visible: Give leaders concise analysis, explicit options and a recommendation grounded in the work you have done.

What We're Looking For

• Generalist Experience: You've owned a range of operational work and can explain the results you delivered.

• Structured Thinking: You break an ambiguous problem into useful questions, actions and decisions.

• Practical Execution: You are comfortable doing detailed coordination as well as recommending a better process.

• Clear Communication: You keep stakeholders informed and make ownership and next steps explicit.

• Practical Range: You can move between analysis, vendor coordination and detailed execution without losing sight of the business outcome.

Nice to Have

• Experience in startup operations, consulting or a founder's office
• Comfort investigating problems with spreadsheets and business tools
• Experience improving a process that several teams depend on

Full-Time Benefits

• Health & Dental Insurance
• Monthly Wellness Stipend
• 401K Matching