Product Manager

Endex; Los Angeles (CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health & Dental Insurance

Monthly Wellness Stipend

401K Matching

Job summary

Endex is seeking a Product Manager to own an assigned product area from discovery through delivery and iteration. You'll work directly with users, design and engineering to prioritize problems and ship capabilities that practitioners rely on.

Location includes New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles. This role requires 5 days in-person in a collaborative, fast-paced environment.

Qualifications

• Shipped software and can explain the decisions behind it.
• Distinguishes underlying needs from requested features.
• Reason about engineering constraints and implementation trade-offs.
• Writes clearly so the team understands problems and decisions.
• Prototype ideas, evaluate AI workflows and justify priorities.

Responsibilities

• Understand customer work by observing tasks and extracting core needs.
• Set the product direction with trade-offs, scope and success metrics.
• Shape the solution with design and engineering on feasible scope.
• Measure agent quality through evaluations of correctness, latency and trust.
• Connect customer-facing teams with capabilities and decisions.

Skills

Product Experience

Customer Judgment

Technical Fluency

Clear Writing

Hands-On Product Judgment

Job description

Who We Are

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

Location: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles
Commitment: 5 Days In-Person

We're looking for someone who can turn a deep understanding of customer work into product decisions that make Endex more useful.

As a Product Manager at Endex, you'll own an assigned product area from discovery through delivery and iteration. You'll work directly with users, design and engineering to prioritize problems and ship capabilities people rely on.

Your Key Responsibilities

• Understand Customer Work: Observe how users complete demanding tasks and separate the underlying need from a requested feature.

• Set the Product Direction: Prioritize workflows and capabilities with clear trade-offs, success measures and a feasible scope.

• Shape the Solution: Work with design and engineering on a clear, feasible scope.

• Measure Agent Quality: Work with engineering on evaluations for correctness, task completion, latency and user trust, then use the results to guide iteration.

• Connect the Team: Keep customer-facing teams informed about capabilities and decisions.

What We're Looking For

• Product Experience: You've helped ship software and can explain the decisions behind it.

• Customer Judgment: You distinguish an underlying need from a requested feature.

• Technical Fluency: You reason about engineering constraints and implementation trade-offs.

• Clear Writing: You make problems and decisions understandable to the team.

• Hands-On Product Judgment: You can prototype an idea, evaluate an AI workflow and explain why one problem deserves attention before another.

Nice to Have

• Experience with enterprise AI products

• Experience with productivity or financial workflows

• Experience with AI agents, product experimentation or evaluation-driven development

Full-Time Benefits

• Health & Dental Insurance

• Monthly Wellness Stipend

• 401K Matching