Business Systems Analyst

North Carolina Agricultural & Technical State University; Greensboro (NC); Hybrid; USD 65,000 - 85,000; Full time

Job summary

North Carolina A&T State University is seeking a Business Systems Analyst to bridge business technology with financial systems in the Finance Systems & Development Operations unit. The role oversees Cascade CMS, manages the knowledge base, and supports platforms like Ellucian Banner and WebFOCUS.

The ideal candidate collaborates across departments, automates workflows, and ensures data accuracy while guiding system documentation and governance processes. Hybrid work arrangements are available.

Qualifications

• Bachelor's degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
• CMS & Digital Tools: Hands-on experience with web content management systems (specifically Cascade CMS) and basic graphic/document design suites.
• Technical Writing & Knowledge Management: Demonstrated ability to synthesize technical workflows or complex procedures into plain-language SOPs, step-by-step end-user guides, and organized knowledge bases.
• Systems Familiarity: Prior exposure to enterprise higher-education systems such as Ellucian

Responsibilities

• Assist with systems documentation, continuously automating manual workflows to enhance institutional data accuracy and efficiency.
• Maintain day-to-day oversight of core financial platforms like Ellucian Banner, WebFOCUS, and related applications; troubleshoot issues as needed.

Skills

CMS & Digital Tools

Technical Writing

Systems Familiarity

Education

Bachelor's degree

Tools

Cascade CMS

Ellucian Banner

WebFOCUS

Power BI

Job description

Posting Details

Classification Information

Classification Type: EHRA

Position Overview

Primary Purpose of Position

The Business Systems Analyst functions as the bridge between business technology, operational efficiency, and financial systems technology within the Finance Systems & Development Operations unit. Serving as the frontline technical liaison for the division, the role oversees enterprise digital platforms via Cascade CMS to ensure they remain engaging, accessible, and ADA-compliant, while simultaneously managing the central knowledge base and aligning digital communications with institutional goals. In tandem with these administrative duties, the position drives robust financial operations by bridging business units and IT, maintaining day-to-day oversight of core financial platforms like Ellucian Banner, WebFOCUS, and other applications as well as troubleshooting technical issues. Responsibilities further encompass assisting with systems documentation, continuously automating manual workflows to enhance institutional data accuracy and efficiency, and fulfilling internal and external financial systems request.

Primary Function of Organizational Unit

The Division of Business and Finance, led by the Vice Chancellor for Business and Finance / Chief Financial Officer, stewards the university's financial resources and provides the budget, accounting, treasury, procurement, facilities, human resources, public safety, and related services that sustain institutional operations. Within Business and Finance, this shared model provides centralized budget and financial management to the university's schools and divisions through finance professionals who are embedded in the units they serve and accountable to the Vice Chancellor. This model delivers consistent financial practices, stronger internal controls, reliable continuity of service, and decision-useful analysis to Unit and Division leadership. Operating under the auspices of the Division of Business and Finance, the Finance Systems and Development Operations unit serves as the financial systems backbone, architectural, and autonomous systems administrator for the division's financial ecosystem. Structured across four strategic operational pillars-Core Systems Administration, Business Intelligence/Data Architecture, Process Automation/Digital Governance, and Security Compliance/Training-the unit provides dedicated support for platforms such as Ellucian Banner Finance, WebFOCUS, Power BI, and related enterprise financial systems. The unit drives institutional efficiency by engineering automated workflows, deploying KPI dashboards and business intelligence reporting, overseeing UNC System DataMart, administering role-based security access, maintaining the division's web presence, and enhancing standard operating procedures.

Minimum Requirements

Bachelor's degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Years Experience, Skills, Training, Education

• CMS & Digital Tools: Hands-on experience with web content management systems (specifically Cascade CMS) and basic graphic/document design suites.
• Technical Writing & Knowledge Management: Demonstrated ability to synthesize technical workflows or complex procedures into plain-language SOPs, step-by-step end-user guides, and organized knowledge bases.
• Systems Familiarity: Prior exposure to enterprise higher-education systems such as Ellucian

Remote or Hybrid Work Arrangement

Hybrid (Employees are working part-time in the office to perform job tasks that require on-campus engagement, and the remaining time at home)

Position Information

Working Title: Business Systems Analyst

Position Number: 000044

Recruitment Salary Range: Commensurate with education and experience

FLSA: Exempt

Appointment Type: Permanent - Full-time

Tenure Track: No

Organizational Division: Asst VC Bus & Fin/Comptroller

Organizational Location: VC for Business & Finance

Organizational Unit: Systems

Posting Detail Information

Posting Number: EPA3177

Open Date: 08/24/2026

Close Date: 09/07/2026

Open Until Filled: No

Date Position Available: 09/15/2026

Benefits and Equal Opportunity Statement

North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and ... No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna - State Health Benefits of North Carolina
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.