Business Systems Analyst

North Carolina Agricultural and Technical State University; Greensboro (NC); Hybrid; USD 70,000 - 100,000; Full time

Job summary

North Carolina A&T State University seeks a Business Systems Analyst to bridge business technology, operations, and financial systems. You will oversee enterprise platforms such as Ellucian Banner, WebFOCUS, Power BI, and Cascade CMS, ensuring accessibility and ADA compliance while maintaining the knowledge base.

You will automate workflows, document systems, and support internal and external financial system requests, collaborating with IT and business units to improve data accuracy and

Qualifications

• CMS & Digital Tools: Cascade CMS and related content tools.
• Technical Writing: convert complex workflows into plain-language SOPs and guides.
• Systems Familiarity: exposure to enterprise higher-education systems.

Responsibilities

• Bridge business and IT for core financial platforms (e.g., Ellucian Banner, WebFOCUS, Power BI).
• Automate manual workflows to improve data accuracy and efficiency.
• Maintain system documentation and knowledge base; support internal/external financial system requests.

Skills

CMS & Digital Tools

Technical Writing

Knowledge Management

Systems Familiarity

Tools

Cascade CMS

Ellucian Banner

WebFOCUS

Power BI

Job description

Posting Details

Classification Information

Classification Type

EHRA

Position Overview

Primary Purpose of Position

The Business Systems Analyst functions as the bridge betweenbusiness technology, operational efficiency, and financial systemstechnology within the Finance Systems & Development Operationsunit. Serving as the frontline technical liaison for the division,the role oversees enterprise digital platforms via Cascade CMS toensure they remain engaging, accessible, and ADA -compliant, whilesimultaneously managing the central knowledge base and aligningdigital communications with institutional goals.

In tandem with these administrative duties, the position drivesrobust financial operations by bridging business units and IT,maintaining day-to-day oversight of core financial platforms likeEllucian Banner, WebFOCUS, and other applications as well astroubleshooting technical issues. Responsibilities furtherencompass assisting with systems documentation, continuouslyautomating manual workflows to enhance institutional data accuracyand efficiency, and fulfilling internal and external financialsystems request.

Primary Function of Organizational Unit

The Division of Business and Finance, led by the Vice Chancellorfor Business and Finance / Chief Financial Officer, stewards theuniversity’s financial resources and provides the budget,accounting, treasury, procurement, facilities, human resources,public safety, and related services that sustain institutionaloperations. Within Business and Finance, this shared model providescentralized budget and financial management to the university’sschools and divisions through finance professionals who areembedded in the units they serve and accountable to the ViceChancellor. This model delivers consistent financial practices,stronger internal controls, reliable continuity of service, anddecision-useful analysis to Unit and Division leadership.

Operating under the auspices of the Division of Business andFinance, the Finance Systems and Development Operations unit servesas the financial systems backbone, architectural, and autonomoussystems administrator for the division’s financial ecosystem.Structured across four strategic operational pillars—Core SystemsAdministration, Business Intelligence/Data Architecture, ProcessAutomation/Digital Governance, and Security Compliance/Training—theunit provides dedicated support for platforms such as EllucianBanner Finance, WebFOCUS, Power BI, and related enterprisefinancial systems. The unit drives institutional efficiency byengineering automated workflows, deploying KPI dashboards andbusiness intelligence reporting, overseeing UNC System DataMart,administering role-based security access, maintaining thedivision’s web presence, andenhancing standard operatingprocedures.

Minimum Requirements

Bachelor’s degree in a discipline related to the area ofassignment; or equivalent combination of training and experience.All degrees must be received from appropriately accreditedinstitutions.

Preferred Years Experience, Skills, Training, Education

• CMS & Digital Tools: Hands-on experience with web contentmanagement systems (specifically Cascade CMS ) and basicgraphic/document design suites.
• Technical Writing & Knowledge Management: Demonstratedability to synthesize technical workflows or complex proceduresinto plain-language SOPs, step-by-step end-user guides, andorganized knowledge bases.
• Systems Familiarity: Prior exposure to enterprisehigher-education systems such as Ellucian

Is this position eligible for a remote or hybrid workarrangement, consistent with university and statepolicies.

Hybrid (Employees are working part-time in the office to performjob tasks that require on-campus engagement, and the remaining timeat home)

Position Information

• Working Title: Business Systems Analyst
• Position Number: 000044
• Recruitment Salary Range: Commensurate with education and experience
• FLSA: Exempt
• Appointment Type: Permanent - Full-time
• Tenure Track: No
• FTE:
• If Time Limited, Appointment Length:
• Organizational Division: Asst VC Bus & Fin/Comptroller
• Organizational Location: VC for Business & Finance
• Organizational Unit: Systems

Posting Detail Information

• Posting Number: EPA3177
• Open Date: 08/24/2026
• Close Date - for postings that do not use Open Until Filled: 09/07/2026
• Open Until Filled: No
• Open Until Filled Minimum Application Period Postings: Positionsremaining posted after this date are continuing to acceptapplications, but may close at any time. Applications received bythis date will receive full consideration, applications receivedafter this date may receive consideration depending upon the statusof the search
• Date Position Available: 09/15/2026
• Open Until Filled: No
• Open Until Filled Minimum Application Period Postings: Positionsremaining posted after this date are continuing to acceptapplications, but may close at any time. Applications receivedby this date will receive full consideration, applications receivedafter this date may receive consideration depending upon the statusof the search

Employee Benefits available to NC A & T permanent employeesinclude the following and more;

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex – Vision, Dental, Flexible Spending Account, LifeInsurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System ( TSERS )
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program ( EAP )
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

Remote or Hybrid Eligibility Statement

This position may be eligible for a remote or hybrid workarrangement, consistent with university and state policies. N.C.A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.