Business/Systems Analyst

State of California; California; On-site; USD 70,000 - 90,000; Full time

Job summary

The State of California seeks an IT Specialist I to gather requirements, serve as SME on business rules, and produce system requirement specifications for developing application functionality. You will collaborate with Bureau program staff and project teams to support documentation and ongoing maintenance, including Joint Application Design sessions.

You will also facilitate JAD sessions, analyze requirements, create use cases and test cases, and help prepare demos for stakeholders to ensure

Qualifications

• Experience with project management life cycle methodologies (change control, scope, time, cost, quality, resource, risk).
• Lead Joint Application Design (JAD) sessions with staff to gather requirements for software systems.
• Analyze requirements and produce documentation (use cases, business rules, report specs, test cases).
• Prepare presentations and demos of system functionality for stakeholders to align expectations.
• Create impact analyses for defects and enhancements, and maintain system documentation and test data.

Responsibilities

• Gather requirements and produce system requirement specifications for application functionality.
• Serve as SME in business rules and functionality of the systems built and provide ongoing support and maintenance of project documentation.
• Facilitate Joint Application Development (JAD) sessions with program staff and project team members.
• Generate ad hoc and on-demand reports by collecting and analyzing data.
• Troubleshoot production issues and assist developers in identifying root causes and solutions.

Skills

Project management

JAD facilitation

Requirements analysis

System documentation

Stakeholder demos

Impact analysis

Ad hoc reporting

Troubleshooting

SQL

Tools

SQL

Job description

Under the general supervision of the Information Technology Supervisor II. The incumbent provides expertise in requirement gathering and business analysis. The incumbent will work with the Bureau of Criminal Information & Analysis and Justice Data & Investigative Services Bureau program staff and project team members to gather requirements and produce system requirement specifications for the development of application functionality. The incumbent will serve as the subject matter expert in the business rules and functionality of the systems built and will provide on-going support and maintenance of project documentations. The incumbent will facilitate Joint Application Development sessions.

You will find additional information about the job in the Duty Statement.

Benefit information can be found on the CalHR website and the CalPERS website.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with implementing and utilizing project management life cycle methodologies such as, change control, scope management, time management, cost management, quality management, resource management, and risk management.
• Ability to lead joint application design (JAD) sessions with program staff and project team members to gather requirements necessary to build software systems to meet program needs.
• Ability to analyze requirements gathered and produce documentations including but not limited to use cases, business rules, report specifications, and test cases.
• Ability to prepare presentation and demoing system functionality to stakeholders to ensure the system built and client expectation remains aligned through all phases of the project.
• Ability to create impact analyses for defect resolution and enhancement requests, and in the creation and maintenance of system documentation, test scripts and data for software changes that take place to address production problems and program needs.
• Ability to perform data collection and analysis for the purpose of generating ad hoc and on demand report requests from the client.
• Ability to troubleshoot production issues and assist developers with identifying the root cause and possible solution.
• Ability to utilize SQL to query, analyze, and correct data as necessary to resolve production issues and address the clients operational concerns.