Business Systems Analyst

OPN Healthcare, Inc.; California (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

OPN Healthcare, Inc. seeks a Business Systems Analyst to join our team. You will liaison between business stakeholders and the technology team, translating business needs into functional requirements and ensuring software and services meet high standards of quality and user expectations.

You will develop user stories, manage backlogs, participate in QA and UAT, and collaborate with data analytics to build robust reporting platforms. Strong communication and healthcare experience are required.

Qualifications

• Ability to effectively communicate with key stakeholders.
• Experience translating end-user business requirements into functional and technical specs.
• Resourcefulness and ability to devise creative solutions to business problems.
• Excellent communication and leadership skills.
• BA/BS in MIS, Computer Science, Business or equivalent working experience.
• At least 2 years of experience in the healthcare industry.
• Excellent communication and interpersonal skills (listening, verbal and written).
• Ability to work independently, follow through on assignments, and adhere to timelines.

Responsibilities

• Develop a deep understanding of OPN’s business processes and technology platforms.
• Craft well-constructed technical user stories based on business goals, developer feedback, and personal expertise.
• Prioritize and manage feature backlogs and maintain monthly and quarterly development roadmaps.
• Participate in the QA of new features to ensure they meet quality standards and user expectations.
• Coordinate User Acceptance Tests with stakeholders and end-users.
• Promote end-user adoption of new features and platforms.
• Work with data analytics to build reporting and analytics platform.
• Develop and nurture relationships with stakeholders.
• Serve as a subject matter expert on functional aspects of OPN’s technology platforms.
• Gather and analyze data points to determine product performance and improvement areas.
• Maintain documentation regarding projects, processes, and operations.
• Assess and recommend options for business process improvements.

Skills

Stakeholder communication

Requirements translation

Leadership

Independent work

MS Excel

Education

BA/BS in MIS, CS, Business

Tools

Microsoft Office

Job description

Job Description

Job Description

Job Summary:

OPN is looking for a Business Systems Analyst to join our dynamic team. As a Business Systems Analyst focused on building healthcare management platforms, you will act as a liaison between business stakeholders and the technology team. You will translate business needs into functional requirements and ensure that our software and services meet high standards of quality and meet user expectations.

Duties and Responsibilities:

• Develop a deep understanding of OPN’s business processes and technology platforms.
• Craft well-constructed technical user stories based on business goals, developer feedback, and personal expertise.
• Prioritize and manage feature backlogs and maintain monthly and quarterly development roadmaps.
• Participate in the QA of new features to ensure they meet quality standards and user expectations.
• Coordinate User Acceptance Tests with stakeholders and end-users.
• Promote end-user adoption of new features and platforms.
• Work together with OPN’s data analytics team to build a robust reporting and analytics platform.
• Develop and nurture relationships with internal and external stakeholders.
• Serve as a subject matter expert on functional aspects of OPN’s technology platforms.
• Gather and analyze data points to determine how products are performing and where they can be improved.
• Maintain documentation regarding various projects, processes, and operations.
• Assess and recommend options for business process improvements.

Qualifications and Experience:

• Ability to effectively communicate with key stakeholders.
• Experience translating end-user business requirements and processes into functional and technical specifications.
• Resourcefulness and ability to devise creative solutions to business problems.
• Excellent communication and leadership skills.
• BA/BS in MIS, Computer Science, Business or equivalent working experience.
• At least 2 years of experience in the healthcare industry.
• Excellent communication and interpersonal skills (listening, verbal and written)
• Ability to work independently, follow through on assignments, and adhere to timelines

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Must be able to lift and carry up to 30 lbs.
• Must be organized, detail-oriented, and able to multi-task and prioritize in a fast-paced environment.
• Must have exceptional customer service skills.

Skills & Requirements:

Excellent written and oral communication skills.

• Must be able to talk, listen and speak clearly on telephone.
• Ability to manage priorities and workflow.
• Ability to work under stress, with interruptions and deadlines.
• Ability to think logically in following procedures and instructions.
• Highly organized with attention to detail.
• Excellent interpersonal skills and willingness to work as part of a team.
• Proficient with Microsoft, Excel, Word, Adobe and related software.
• Ability to maintain confidentiality while working with patient medical information.

Competencies

All employees, in performing their respective tasks and duties, are expected to perform quality work within the deadlines with or without direct supervision; interact professionally with other employers, customers, and suppliers, work effectively as a team contributor on all assignments, and work independently while understanding the necessity for communicating and coordinated work efforts with other employees and organizations.

Interpersonal Skills

Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.

Oral Communications

Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.

Written Communications

Writes clearly and informatively, edits work for spelling and grammar; able to read and interpre