Business Systems Administrator

CORT; Everett (WA); Hybrid; USD 85,000 - 92,000; Full time

Benefits offered by this job

Health insurance (medical, dental, etc

401(k) with company match

Paid vacation, sick days, and holidays

Company‑paid disability and life ins.

Tuition reimbursement

Employee discounts and perks

Career growth and mentorship

Job summary

CORT in Everett, WA is hiring a full-time Business Systems Administrator to manage the core SaaS platform, Point of Rental, bridging business units and technical teams. The hybrid role includes work from Everett and a home office, with occasional travel to Fife for office coordination.

Salary ranges from $85,000 to $92,000 per year, depending on experience. Requires 3–5 years of admin experience with Jira, Salesforce, HubSpot or Workday, plus strong data and reporting skills.

Qualifications

• Bachelor's degree in information technology, business administration, or equivalent certifications preferred.
• 3–5 years of direct experience administering business-critical software applications (e.g., Jira, Salesforce, HubSpot, Workday).
• Strong proficiency in platform tools, basic API concepts, and advanced data manipulation (Excel, Power BI).
• Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical staff.

Responsibilities

• User management: provision, configure, audit user accounts, access levels, and security profiles.
• System configuration: align platform with evolving business needs; collaborate on feature requests and technical requirements.
• Integration support: monitor and support integrations (Tax, Payments, RFID, Dispatch); coordinate fixes with teams and vendors.
• Feature rollouts: coordinate testing, deployments, onboarding of new integrations.
• Data and reporting: maintain data integrity; build dashboards and reports for leaders.
• Support: be primary contact for daily platform support; triage issues and liaise between teams.
• Training: create guides and SOPs; help teams adopt new processes.
• On-site: assist I.T. with hardware activation; act as liaison between IT and business users.
• Other duties as assigned.

Skills

Communication

Data analysis

Technical translation

Education

Bachelor's degree in IT or Business Administration

Salesforce Admin / ITIL Foundation certs

Tools

Jira

Salesforce

HubSpot

Workday

Excel

Power BI

Job description

Position Overview

CORT is hiring a full-time Business Systems Administrator in Everett, WA. The Business Systems Administrator oversees the configuration, maintenance, and day‑to‑day operation of CORT Party Rental’s core SaaS platform, Point of Rental. They act as the functional bridge between business departments and internal and external technical teams, ensuring business systems are optimized to meet organizational goals.

This is a hybrid position, with work performed from the CORT Party Rental location in Everett, WA, and from a home office. Some travel to the CORT Party Rental office in Fife, WA will be required.

Salary: $85,000-$92,000 / year depending on experience.

What We Offer

• Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
• 401(k) retirement plan with company match
• Paid vacation, sick days, and holidays
• Company‑paid disability and life insurance
• Tuition reimbursement
• Employee discounts and perks
• Opportunity to work alongside a tenured team with career growth and mentorship opportunities

Responsibilities

• User Management: provision, configure, and audit user accounts, access levels, and security profiles while monitoring compliance with internal security policies.
• System Configuration: configure the platform to align with evolving business needs; collaborate with the SaaS provider on feature requests, enhancements, and technical requirements.
• Integration Support: monitor and support integrations into the core platform, including Tax, Payments, RFID, and Dispatch systems; troubleshoot integration issues and coordinate fixes with internal teams and vendors.
• Feature Rollouts: coordinate with business managers to evaluate new features, conduct testing, deploy software updates, and assist with onboarding new third‑party integrations.
• Data and Reporting: maintain data integrity within the platform, including product catalogs, pricing, and fee structures; build and maintain custom dashboards and reports for department leaders.
• Support: serve as the primary point of contact for daily internal support regarding the core platform; triage issues, track resolutions, and act as the liaison between business managers, internal I.T., and the SaaS platform provider.
• Training: train team members on systems and tools; create clear how‑to guides and standard operating procedures (SOPs); help teams adopt new processes and software updates smoothly.
• On‑Site: assist internal I.T. teams (remote) with new hardware activation; triage issues and serve as point‑of‑contact between I.T. and business users.
• Other duties as assigned.

Qualifications

• Bachelor's degree in information technology, Business Administration, or equivalent technical certifications (e.g., Salesforce Admin, ITIL Foundation) preferred.
• 3 to 5 years of direct experience administering business‑critical software applications (e.g., Jira, Salesforce, HubSpot, or Workday) required.
• Strong proficiency in platform tools, basic API concepts, and advanced data manipulation (e.g., Microsoft Excel, Power BI, or similar reporting tools) required.
• Excellent verbal and written communication skills with a proven track record of explaining complex technical concepts to non‑technical staff.

Applicants must be authorized to work for any employer in the United States. CORT participates in the E‑Verify program.

EEO/AA Employer/Vets/Disability.