Business Systems Administrator

Cort-601a2731; Everett (WA); Hybrid; USD 85,000 - 92,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation, sick days, and holidays

Disability and life insurance

Tuition reimbursement

Employee discounts and perks

Career growth and mentorship

Job summary

CORT Party Rental is seeking a full-time Business Systems Administrator in Everett, WA to manage the core SaaS platform and bridge business units with IT and vendors.

The hybrid role requires experience with platform tools, integrations, and data reporting, offering benefits like health, 401(k), vacation, and tuition reimbursement.

Qualifications

• Bachelor's degree in information technology, Business Administration, or equivalent certifications preferred.
• 3–5 years of direct experience administering business-critical software applications (e.g., Jira, Salesforce, Hubspot, or Workday).
• Strong proficiency in platform tools, basic API concepts, and advanced data manipulation (e.g., Microsoft Excel, Power BI, or similar reporting tools).
• Excellent verbal and written communication skills with a proven track record of explaining complex technical concepts to non-technical staff.

Responsibilities

• User Management: Provision, configure, and audit user accounts, access levels, and security profiles while monitoring compliance with internal security policies.
• System Configuration: Configure the platform to align with evolving business needs; collaborate with the SaaS provider on feature requests and technical requirements.
• Integration Support: Monitor and support integrations into the core platform (Tax, Payments, RFID, Dispatch); troubleshoot and coordinate fixes.
• Feature Rollouts: Coordinate with business managers to evaluate new features, conduct testing, deploy software updates, and assist onboarding of new integrations.
• Data and Reporting: Maintain data integrity; build and maintain dashboards and reports for department leaders.
• Support: Serve as the primary point of contact for daily internal support; triage issues and liaise with IT and platform provider.
• Training: Create how-to guides and SOPs; help teams adopt new processes and updates.
• On-Site: Assist I.T. with new hardware activation; act as liaison between IT and business users.
• Other duties as assigned

Skills

Communication skills

Education

Bachelor's degree / IT certifications (Salesforce Admin, ITIL Foundation)

Tools

Jira

Salesforce

Hubspot

Workday

Microsoft Excel

Power BI

Job description

Overview

CORTis hiring a full-time Business Systems Administrator in Everett, WA. The Business Systems Administrator oversees the configuration, maintenance, and day-to-day operation of CORT Party Rental’s core SaaS platform, Point of Rental. They act as the functional bridge between business departments and internal and external technical teams, ensuring business systems are optimized to meet organizational goals.

This is a hybrid position, with work performed from the CORT Party Rental location in Everett, WA, and from a home office. Some travel to the CORT Party Rental office in Fife, WA will be required.

Salary: $85,000-$92,000 / year depending on experience.

What We Offer

• Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date

• 401(k) retirement plan with company match

• Paid vacation, sick days, and holidays

• Company-paid disability and life insurance

• Tuition reimbursement

• Employee discounts and perks

• Opportunity to work alongside a tenured team with career growth and mentorship opportunities

Responsibilities

• User Management:Provision, configure, and audit user accounts, access levels, and security profiles whilemonitoringcompliance with internal security policies.

• System Configuration:Configure the platform to align with evolving business needs. Collaborate with the SaaS provider on feature requests, enhancements, and technical requirements.

• Integration Support:Monitorand support integrations into the core platform, including Tax, Payments, RFID, and Dispatch systems. Troubleshoot integration issues and coordinate fixes with internal teams and vendors.

• Feature Rollouts:Coordinate with business managers to evaluate new features, conduct testing, deploy software updates, andassistwith onboarding new third-party integrations.

• Data and Reporting:Maintaindata integrity within the platform, including product catalogs, pricing, and fee structures. Build andmaintaincustom dashboards and reports for department leaders.

• Support:Serve as the primary point of contact for daily internal supportregardingthe core platform. Triage issues, track resolutions, and act as the liaison between business managers, internal I.T. and the SaaS platform provider.

• Training:Train team members on systems and tools. Create clear how-to guides and standard operating procedures (SOPs). Help teams adopt new processes and software updates smoothly.

• On-Site:Assistinternal I.T. teams (remote) with new hardware activation. Triage issues and serve as point-of-contact between I.T. and business users.

• Other duties as assigned

Qualifications

• Bachelor's degree in information technology, Business Administration, or equivalent technical certifications (e.g.Salesforce Admin, ITIL Foundation) preferred

• 3to5yearsof direct experience administering business-critical software applications (e.g.Jira, Salesforce,Hubspot, or Workday)required

• Strongproficiencyin platform tools, basic API concepts, and advanced data manipulation (e.g., Microsoft Excel, Power BI, or similar reporting tools)required

• Excellent verbal and written communication skills witha proventrack recordof explaining complex technical concepts to non-technical staff.

About CORT

CORT, a part of Warren Buffett’s Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.

For more information on CORT, visit https://www.cort.com.

Working for CORT

For more information on careers at CORT, visit https://careers.cort.com/

This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.

CORT participates in the E-Verify program.

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.

EEO/AA Employer/Vets/Disability

Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.