Business Systems Administrator

CORT USA; Everett (WA); Hybrid; USD 85,000 - 92,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) with company match

Paid vacation leaves

Disability and life insurance

Tuition reimbursement

Employee discounts

Career growth & mentorship

Job summary

CORT Party Rental is hiring a full-time Business Systems Administrator in Everett, WA. The role oversees the configuration, maintenance, and day-to-day operation of the company’s core SaaS platform, Point of Rental, acting as the bridge between business teams and technical groups.

The position is hybrid, requiring presence in Everett with some travel to Fife. Salary ranges from $85,000 to $92,000 per year, depending on experience, with benefits including health insurance, 401(k) with

Qualifications

• Bachelor's degree in information technology, Business Administration, or equivalent technical certifications preferred
• 3 to 5 years of direct experience administering business-critical software applications (e.g., Jira, Salesforce, Hubspot, or Workday)
• Strong proficiency in platform tools, basic API concepts, and advanced data manipulation (e.g., Microsoft Excel, Power BI, or similar reporting tools)
• Excellent verbal and written communication skills with a proven track record of explaining complex technical concepts to non-technical staff.

Responsibilities

• User Management: Provision, configure, and audit user accounts, access levels, and security profiles while monitoring compliance with internal security policies.
• System Configuration: Configure the platform to align with evolving business needs. Collaborate with the SaaS provider on feature requests, enhancements, and technical requirements.
• Integration Support: Monitor and support integrations into the core platform, including Tax, Payments, RFID, and Dispatch systems. Troubleshoot integration issues and coordinate fixes with internal teams and vendors.
• Feature Rollouts: Coordinate with business managers to evaluate new features, conduct testing, deploy software updates, and assist with onboarding new third-party integrations.
• Data and Reporting: Maintain data integrity within the platform, including product catalogs, pricing, and fee structures. Build and maintain custom dashboards and reports for department leaders.
• Support: Serve as the primary point of contact for daily internal support regarding the core platform. Triage issues, track resolutions, and act as the liaison between business managers, internal I.T., and the SaaS platform provider.
• Training: Train team members on systems and tools. Create clear how-to guides and standard operating procedures (SOPs). Help teams adopt new processes and software updates smoothly.
• On-Site: Assist internal I.T. teams (remote) with new hardware activation. Triage issues and serve as point-of-contact between I.T. and business users.
• Other duties as assigned

Skills

User management

System configuration

Integration support

Data reporting

Training & support

Education

Bachelor's degree in information technology or related field

Tools

Jira

Salesforce

Hubspot

Workday

Job description

Overview

CORT is hiring a full-time Business Systems Administrator in Everett, WA. The Business Systems Administrator oversees the configuration, maintenance, and day‑to‑day operation of CORT Party Rental’s core SaaS platform, Point of Rental. They act as the functional bridge between business departments and internal and external technical teams, ensuring business systems are optimized to meet organizational goals.

This is a hybrid position, with work performed from the CORT Party Rental location in Everett, WA, and from a home office. Some travel to the CORT Party Rental office in Fife, WA will be required.

Salary: $85,000‑$92,000 per year, depending on experience.

What We Offer

• Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
• 401(k) retirement plan with company match
• Paid vacation, sick days, and holidays
• Company‑paid disability and life insurance
• Tuition reimbursement
• Employee discounts and perks
• Opportunity to work alongside a tenured team with career growth and mentorship opportunities

Responsibilities

• User Management: Provision, configure, and audit user accounts, access levels, and security profiles while monitoring compliance with internal security policies.
• System Configuration: Configure the platform to align with evolving business needs. Collaborate with the SaaS provider on feature requests, enhancements, and technical requirements.
• Integration Support: Monitor and support integrations into the core platform, including Tax, Payments, RFID, and Dispatch systems. Troubleshoot integration issues and coordinate fixes with internal teams and vendors.
• Feature Rollouts: Coordinate with business managers to evaluate new features, conduct testing, deploy software updates, and assist with onboarding new third‑party integrations.
• Data and Reporting: Maintain data integrity within the platform, including product catalogs, pricing, and fee structures. Build and maintain custom dashboards and reports for department leaders.
• Support: Serve as the primary point of contact for daily internal support regarding the core platform. Triage issues, track resolutions, and act as the liaison between business managers, internal I.T., and the SaaS platform provider.
• Training: Train team members on systems and tools. Create clear how‑to guides and standard operating procedures (SOPs). Help teams adopt new processes and software updates smoothly.
• On‑Site: Assist internal I.T. teams (remote) with new hardware activation. Triage issues and serve as point‑of‑contact between I.T. and business users.
• Other duties as assigned

Qualifications

• Bachelor's degree in information technology, Business Administration, or equivalent technical certifications (e.g., Salesforce Admin, ITIL Foundation) preferred
• 3 to 5 years of direct experience administering business‑critical software applications (e.g., Jira, Salesforce, Hubspot, or Workday) required
• Strong proficiency in platform tools, basic API concepts, and advanced data manipulation (e.g., Microsoft Excel, Power BI, or similar reporting tools) required
• Excellent verbal and written communication skills with a proven track record of explaining complex technical concepts to non‑technical staff.

EEO & Background Check

This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.

CORT participates in the E‑Verify program.

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.

EEO/AA Employer/Vets/Disability