Business System Analyst

Williams International; Pontiac (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Williams International in Michigan seeks a Business Systems Analyst to join the DevOps team to translate business needs into effective software solutions.

The BSA partners with SMEs across manufacturing, finance, and operations to define requirements, map processes, and oversee development through CI/CD and project management tools. This on-site role requires collaboration with engineers and stakeholders.

Qualifications

• Bachelor's degree in Business, Information Systems, Engineering, or related field.
• 3+ years of experience in business analysis or enterprise application support.
• Understanding of standard business practices in manufacturing, finance, or engineering.
• Experience in DevOps environments and collaborating with software engineers.
• Proficiency in documenting requirements and workflows.

Responsibilities

• Gather, validate, and document business requirements from SMEs.
• Analyze current workflows and design future-state processes.
• Translate business needs into actionable specifications for developers.
• Collaborate in DevOps to support CI/CD and iterative development.
• Track progress and ensure timely delivery of software features.
• Serve as liaison between business units and engineering teams.
• Support UAT, validate functionality, and ensure deployment readiness.
• Assist with adoption, training, and transition to new applications.
• Identify opportunities to optimize processes and system performance.

Skills

Requirements analysis

Process mapping

Functional specifications

DevOps collaboration

Project oversight

Stakeholder communication

Testing & validation

Change management

Continuous improvement

Education

Bachelor's degree in Business/Information Systems/Engineering

Tools

Jira

Azure DevOps

Smartsheet

Job description

Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity, collaboration, and continuous learning to position our team members to inspire each other and provide quality products and supporting services that exceed the expectations of our customers.

The Opportunity

Williams International has an exciting opportunity for a Business Systems Analyst to join our team. The Business Systems Analyst (BSA) works within the DevOps organization to ensure that business needs are accurately captured, translated, and delivered as effective software solutions. The BSA partners directly with business‑unit SMEs across one of the following functional groups:

• Opportunity & Support
• Projects
• Manufacturing
• Inventory & Quality
• Operations Planning & Payment
• People Development & Finance

This position is 100% on-site.

The BSA collaborates daily with software engineers and business stakeholders to define requirements, design application functionality, and oversee development through structured project‑management tools and methodologies. They apply strong knowledge of standard business practices, ensuring that software solutions align with operational workflows, compliance needs, and enterprise strategy.

Key Responsibilities

• Requirements Analysis — Gather, validate, and document business requirements through direct engagement with SMEs.
• Process Mapping — Analyze current-state workflows and design future-state processes that guide application development.
• Functional Specifications — Translate business needs into clear, actionable specifications for software engineers.
• DevOps Collaboration — Work within DevOps frameworks to support iterative development, CI/CD pipelines, and continuous improvement.
• Project Oversight — Use standard project‑management tools to track progress, manage timelines, and ensure delivery of software features.
• Stakeholder Communication — Serve as the liaison between business units and engineering teams, ensuring alignment and clarity.
• Testing & Validation — Support UAT, validate functionality against requirements, and ensure readiness for deployment.
• Change Management — Assist business units with adoption, training, and transition to new or updated applications.
• Continuous Improvement — Identify opportunities to optimize processes, reduce manual work, and enhance system performance.

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or related field.
• 3 or more years of experience in business analysis, systems analysis, or enterprise application support.
• Strong understanding of standard business practices in one or more functional areas (manufacturing, finance, engineering, operations, etc.).
• Demonstrated ability to work within DevOps environments and collaborate with software engineers.
• Proficiency in documenting requirements, workflows, and functional specifications.
• Experience with project‑management tools (Jira, Azure DevOps, Smartsheet, etc.).
• Ability to manage multiple projects simultaneously with strong organizational discipline.
• Excellent communication skills for interacting with SMEs, developers, and leadership.

Preferred Qualifications

• Certification in Project Management (PMP, CAPM) or Program Management.
• Certification or experience with Agile, Scrum, or DevOps methodologies.
• Experience supporting enterprise systems such as ERP, MES, PLM, CRM, or financial applications.
• Ability to perform basic data analysis to support requirements and validation.
• Familiarity with software development lifecycle (SDLC) and CI/CD concepts.

Additional Information

Williams International is a Drug Free Workplace where all new team members and contractors are subject to pre-employment drug testing for the following controlled substances: marijuana, cocaine, PCP, amphetamines, opioids and alcohol as policy dictates.

Williams International is committed to equal employment opportunities for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, and protected veteran status.