BUSINESS SUPPORT SPECIALIST

US National Defense University; Washington (District of Columbia); On-site; USD 52,000 - 68,000; Full time

Job summary

National Defense University (NDU) in Washington, DC seeks a detail-oriented administrative professional at the GS-9 level to support daily office operations and ensure timely processing of staff actions.

The role emphasizes coordinating schedules, preparing and routing correspondence, supporting travel, records, events, and time-and-attendance activities, with expectation to apply administrative policies and analyze information to improve processes.

Qualifications

• One year of specialized experience equivalent to GS-7.
• Specialized experience includes coordinating office operations and schedules.

Responsibilities

• Coordinate office operations and schedules.
• Prepare, review, and route correspondence and staff actions.
• Support personnel, travel, records, events, supply/property, and time-and-attendance activities.
• Apply administrative policies and procedures.
• Gather and analyze information to resolve administrative problems and improve office processes.

Skills

Administrative support

Office coordination

Scheduling

Correspondence handling

Travel support

Job description

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment. You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.

Specialized experience is defined as:

For the GS-9: You must have one year of specialized experience equivalent to at least the next lower grade, GS-7. Specialized experience must be documented in your resume. Specialized experience includes: Performing administrative and business support functions such as coordinating office operations and schedules; preparing, reviewing, and routing correspondence and staff actions; supporting personnel, travel, records, events, supply/property, and time-and-attendance activities; applying administrative policies and procedures; and gathering and analyzing information to resolve administrative problems and improve office processes.

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including Volunteer experience.