IT SPECIALIST (SYSADMIN)

US-Bureau-of-Naval-Personnel; Annapolis (MD); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

US Naval Community College in Annapolis, MD is seeking an IT Specialist (Sysadmin) to manage IT infrastructure, enforce data security, and implement best practices across projects.

The role requires experience with Salesforce, REST/SOAP APIs, APEX, Visual Studio Code, XML/JSON, and data modeling, with a focus on delivering reliable, scalable IT solutions for the organization.

Qualifications

• Demonstrates thorough attention to detail in IT work.
• Collaborates with clients and cross-functional teams to determine needs and deliver quality IT solutions.
• Provides clear technical advice and recommendations on IT projects to diverse audiences.
• Analyzes data and presents insights to support decision making.

Responsabilités

• Apply Agile, Scrum, DataOps, and Lean methodologies to IT development and processes.
• Collaborate with contractors and teams to gather and analyze business requirements.
• Provide technical guidance on IT projects and support acquisition and budgeting oversight.
• Configure Salesforce, implement workflows, and create validation rules to optimize platform functionality.

Connaissances

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Outils

Salesforce

APEX

VS Code

XML/JSON

Description du poste

You will serve as IT SPECIALIST (SYSADMIN) at the US NAVAL COMMUNITY COLLEGE

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:

• 1) Applying Agile, Scrum, DataOps, and Lean methodologies to develop processes, procedures, and practices that align with IT product development and business needs;
• 2) Collaborating to provide technical advice, guidance, and recommendations on IT projects, including support for acquisition management, staffing, and budget oversight;
• 3) Implementing data security measures, configuring Salesforce, building workflows, and creating validation rules to optimize the platform's functionality;
• 4) Possessing strong knowledge of REST and SOAP APIs, APEX, Visual Studio Code, XML, JSON, and web APIs;
• 5) Working with Data Definition Language (DDL), Data Manipulation Language (DML), triggers, and data modeling.

Your experience must reflect skill in the following four competency areas:

1. Attention to Detail

Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Testing software to ensure reliability.

2. Customer Service

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Collaborating with contractors and cross-functional teams to gather and analyze business requirements.

3. Oral Communication

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Providing technical advice and recommendations on IT projects.

4. Problem Solving

Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Analyzing and presenting data insights effectively.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.