Business Support Officer

Lancashire County Council; United States; Remote; USD 35.000 - 36.000; Teilzeit

Benefits dieser Stelle

Competitive salary

26 days annual leave + bank holidays

Flexible working

Health and wellbeing support

Family-friendly policies

Learning and development opportunities

Supportive working environment

Zusammenfassung

Lancashire County Council is seeking a proactive Business Support Officer to join the Early Years Team in Wyre. This part-time role provides essential administrative support across Education & Children's Services, handling day-to-day tasks, reception, and enquiries with a friendly, customer-focused approach.

You’ll manage records, assist with training events, process orders and invoices, and contribute to data reporting while upholding strict confidentiality and working collaboratively with

Qualifikationen

• Excellent organisational and administrative skills.
• Strong customer service and relationship building.
• Confident with Microsoft Office: Outlook, Word, Excel.
• Ability to manage priorities and meet deadlines.
• Clear communication and attention to detail.
• Ability to work independently and in a team.
• Maintain confidentiality of sensitive information.

Aufgaben

• Provide administrative and business support to the Early Years Team.
• Deliver a professional reception and customer service function.
• Respond to telephone, email, postal and face-to-face enquiries.
• Maintain and update electronic records and information systems.
• Support the organisation of training courses, meetings and events.
• Process orders, invoices and financial information accurately.
• Assist with data collection, reporting and management information.
• Liaise with internal teams, schools and external stakeholders.

Kenntnisse

Organisational skills

Administrative skills

Customer service

Microsoft Office

Communication

Confidentiality

Teamwork

Jobbeschreibung

Salary £26,016-£26,847 per annum (pro-rota) | Par time, 26.9 hours per week | Permanent | Adult Disability Service | Wyre, Lancashire Please note: that we are unable to offer sponsorship for this role Help us support children, families and early years providers across Lancashire At Lancashire County Council, we're passionate about helping children and families achieve the best possible start in life. We're looking for an organised, customer-focused and enthusiastic Business Support Officer to join our friendly and supportive team within Education & Children's Services Business Support. If you enjoy working in a busy environment, providing excellent customer service and being part of a team that makes a real difference, we'd love to hear from you. The role offers a varied workload, opportunities to develop your skills and the chance to support services that have a positive impact on communities across Lancashire. Based on the Early Years Centre Team, the successful candidate will provide essential administrative support to colleagues, customers and partners across the service.

• Please note that this role is 29.6 hours per week, which is spread across 4 days, with the non-working day being Wednesdays.

About the Role

As a Business Support Officer, you'll play a key role in supporting the day-to-day operation of the Early Years Team within School Improvement. Working closely with operational staff, managers, customers and partner organisations, you'll help ensure services run smoothly and efficiently in a fast-paced and often sensitive environment. No two days are the same. You could be welcoming visitors to the centre, responding to enquiries, supporting training events, maintaining records, processing orders and invoices, or helping colleagues access the information they need to deliver high-quality services.

What You'll Be Doing

• Providing administrative and business support to the Early Years Team.
• Delivering a professional reception and customer service function.
• Responding to telephone, email, postal and face-to-face enquiries.
• Maintaining and updating electronic records and information systems.
• Supporting the organisation of training courses, meetings and events, including bookings, resources and administration.
• Processing orders, invoices and financial information accurately and efficiently.
• Assisting with data collection, reporting and management information.
• Liaising with internal teams, schools, early years settings and other external stakeholders.

We're seeking someone who:

• Has excellent organisational and administrative skills.
• Enjoys delivering great customer service and building positive working relationships.
• Is confident using Microsoft Office applications, including Outlook, Word and Excel.
• Can manage competing priorities and meet deadlines in a busy environment.
• Has strong communication skills and pays close attention to detail.
• Can work both independently and as part of a team.
• Understands the importance of confidentiality and handling sensitive information appropriately.

The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2028.

If you are successful in your application, you will initially join Lancashire County Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2028, subject to the implementation of the reorganisation and relevant employment legislation. Throughout this period, our focus remains on delivering excellent services to our communities. By joining us now, you'll play an important role in shaping the future of local government and helping to build a strong new organisation that will serve residents for years to come. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Previous business support or administrative experience and experience of working with customers either face-to-face or by telephone would be beneficial.

Why Join Us?

You'll be supported every step of the way by your line manager and colleagues within a friendly and collaborative team. We offer a range of staff networks and wellbeing support groups, ensuring you feel connected, valued and empowered to succeed. In return, you'll enjoy:

• Competitive salary
• Generous annual leave entitlement starting at 26 days plus bank holidays
• Flexible working opportunities
• Health and wellbeing support
• Family-friendly policies
• Financial and travel benefits
• Access to learning and development opportunities
• A supportive and inclusive working environment where your contribution is recognised
• For further details please follow the link