Business Support Associate (Part-Time)

Viscus Biologics LLC; Cleveland (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading biological services company in Cleveland, Ohio is seeking a highly motivated individual for an administrative support role. Responsibilities include managing multiple projects, providing customer service, and assisting with finance and office management tasks. The ideal candidate should have a background in administrative functions and possess strong organizational skills, along with proficiency in Microsoft Office. This role demands someone who can maintain professionalism and efficiency in a fast-paced environment.

Qualifications

• Experienced in administrative support with a strong background in customer service.
• Must possess expert knowledge of Microsoft Office products.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Manage several projects and responsibilities simultaneously.
• Provide direct administrative, customer service, and accounting support.
• Assist management by relieving them of administrative duties like scheduling and correspondence.
• Handle customer order processing and relationship management.

Skills

Administrative support

Customer service

Microsoft Office

Time management

Organizational skills

Education

Bachelor's or Associate’s degree in accounting, business, or related field

Job description

This individual will be responsible for managing several projects and responsibilities simultaneously, providing direct administrative, customer service, and accounting support. Provides administrative assistance to management team by relieving them of departmental administrative duties such as purchasing, customer service, cost accounting, scheduling, and correspondence as well as support with miscellaneous projects.

Responsibilities

Office Management

• Management of facility services
• Document scanning

Customer Support

• Customer order processing and fulfilment
• Customer relationship management
• Business development/market research

Finance Assistance

General Administrative

• Provide general administrative support to executives, senior leadership and project managers

Qualifications

The position requires an experienced, highly motivated person with a strong background in administrative support and customer service. The candidate will have the following qualifications:

• Education: Bachelor's or Associate’s degree in accounting, business, or a related field
• Previous work experience in an administrative environment is essential.
• Must have expert knowledge of Microsoft Office products (Word, Excel and PowerPoint).
• Must have be able to present the company and themselves professionally both over the phone and in person
• Must have exceptionally strong organizational skills and be detail-oriented.
• Must be able to manage time and efficiently transact business in a fast-paced environment.