Business Support Assistant Medical Imaging

Banner Health; Phoenix (AZ); Remote; USD 10,000 - 60,000; Full time

Job summary

Join Banner Health as a Business Support Assistant in their Medical Imaging department, where you will support customer service operations and perform various administrative functions. This role requires strong organization, excellent communication skills, and the ability to thrive in a busy environment. With opportunities for training and a commitment to employee wellbeing, this position is perfect for someone eager to enhance their career in healthcare.

Benefits

Tuition reimbursement

Continuing education programs

Relocation assistance

Career growth opportunities

Qualifications

• 2+ years administrative experience in related area required.
• Ability to work effectively with common office software.
• Strong interpersonal skills for effective interaction.

Responsibilities

• Provide administrative and vendor services in assigned area.
• Maintain records and correspondence with clients and vendors.
• Perform independent work under general supervision.

Skills

Customer Service

Communication

Organization

Multitasking

Education

High School Diploma or equivalent

Job description

Business Support Assistant Medical Imaging

Business Support Assistant Medical Imaging

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Estimated Pay Range:

$17.58 - $26.36 / hour, based on location, education, & experience.

Department Name:

Admin-Img Ctr

Work Shift:

Day

Job Category:

Administrative Services

Estimated Pay Range:

$17.58 - $26.36 / hour, based on location, education, & experience.

In accordance with State Pay Transparency Rules.

You have a place in the health care industry. If you’re looking to leverage your abilities to make a real difference – and real change in the health care industry – you belong at Banner Health. Apply today.

Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

Banner Health was recently recognized on Forbes inaugural list of America’s Dream Employers 2025. This list highlights employers across the country that prioritize workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of their employees.

Banner Imaging at Banner Health is all about engaging and supporting our team as they work to change the healthcare landscape in our communities. Our talented and passionate teams care deeply about our patients and the individuals who are responsible for the needs of their extended families.

Come bring your passion for excellence, and your desire to “make healthcare easier so life can be better” to the Banner Healthcare Imaging team. As a Business Support Assistant, you will draw on your technical skills and your passion for exceptional customer service. You will be an important part of a team that supports all the branches of the Banner Outpatient Imaging Clinics. If this role sounds like the one for you, Apply Today!

Work Schedule:

• Full Time/ 40 Hours
• Monday-Friday
• 9:00am-5:30pm
  
  

Location:

• Remote
  
  

Specific job details:

• Provider Communications- Team handles high volumes of both inbound and outbound calls daily with referring offices across the valley regarding STAT and emergent findings.
• This position is very busy, fast paced, and includes heavy phone work.
• Candidate needs a quiet work environment free of distraction.
  
  

Medical imaging plays a pivotal role in the delivery of excellent patient care at Banner Health. From detection and diagnosis to the treatment of illnesses and abnormalities, Banner Health’s varied medical imaging and radiology services help physicians establish and execute individualized treatment plans. Medical Imaging professionals also enjoy access to: - State-of-the art technology - The latest in Picture Archival Communication System (PACS) technology - Relocation assistance - Tuition reimbursement - Continuing education programs - Career growth and promotion opportunities - Travel medical imaging technologist positions.

Position Summary

This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services or billing.

Core Functions

• Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process.
• Reviews and/or audits documents, forms or invoices for appropriateness/accuracy. Initiates corrective action, as appropriate.
• Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures, via verbal, electronic and written communications.
• Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application.
• As assigned, prepares, collates, and distributes various reports in a timely and accurate manner. May complete or handle recurring department projects or one-time projects, as directed by supervisor.
• May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
• Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.
  
  

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Minimum Qualifications

Requires a high school diploma or equivalent education and two or more years administrative work experience in a related area.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins. Requires the ability to work effectively with common office software, including spreadsheets and word processing. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Preferred Qualifications

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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