ADMINISTRATIVE SUPPORT SPECIALIST - WORK FROM HOME

Synapticure; Mesa (AZ); Remote; USD 40,000 - 55,000; Full time

Job summary

Join a leading health tech company as an Administrative Support Specialist, offering a competitive salary and comprehensive benefits including medical, dental, vision, and a 401k match. This remote role entails managing inbound calls, maintaining patient records, and supporting the care team to enhance patient experiences.

Benefits

Medical, Dental & Vision Insurance

401k Match

PTO

Home Office Stipend

Qualifications

• Experience in customer service or administrative roles preferred.
• Ability to manage multiple tasks and prioritize effectively.
• Strong verbal and written communication skills.

Responsibilities

• Manage inbound calls and schedule appointments.
• Document member clinical and demographic data in EHR.
• Coordinate patient communications and reports.

Skills

Communication

Data Entry

Organizational Skills

Customer Service

Tools

Electronic Health Record (EHR)

Care Facilitation Platforms

Job description

Administrative Assistant / Remote - Anywhere in U.S.

Join Synapticure as an Administrative Support Specialist. We offer a competitive salary, medical, dental & vision insurance, 401k match, PTO, and a home office stipend.

1. Manage inbound calls, obtain demographic information for new patients, and schedule or reschedule appointments according to protocol.
2. Accurately collect and document member clinical and demographic data within electronic health record (EHR) and care facilitation platforms.
3. Coordinate correspondence, faxing, outgoing patient communications, and mailing of news and member resources.
4. Partner with the care team to complete visit-related tasks, upload member forms, conduct eligibility checks, and generate reports.
5. Utilize care facilitation and scheduling platforms to organize information and enhance member experience.

We are hiring immediately.