Business Support Administrator

NHS; Newport (RI); On-site; USD 40,000 - 55,000; Full time

Job summary

An exciting opportunity exists for a Business Support Administrator at a leading provider of NHS services in secure environments. You will support the administration team mainly by managing data and liaising with healthcare professionals in a category C male prison. This full-time role demands attention to detail, strong problem-solving skills, and relevant experience, while offering career development opportunities within a respected team.

Benefits

Bespoke induction training

Career development opportunities

Access to Learning Management System

Employee assistance helpline

Qualifications

• Legal right to work in the UK required.
• Experience under tight deadlines, diary management, meeting organization desirable.

Responsibilities

• Manage clinics and monitor referrals and data.
• Support Head of Healthcare with complaints and report production.
• Organize meeting minutes and distribute to staff.

Skills

Attention to detail

Problem-solving

Data management

Education

Maths and English GCSE or equivalent

NVQ 2 in Business Administration or equivalent experience

Tools

Microsoft Office

Job description

We have an exciting opportunity for a Business Support Administrator to join our Administration team at HMP Isle of Wight, a category C prison located in Isle of Wight.

HMP Isle of Wight is a male prison with a capacity for 1100 inmates. We are recruiting for a Business Support Administrator to support the administration team, primarily focusing on working with data, producing reports, liaising with senior clinicians and staff for resolutions, data submissions, and cleansing. The role also involves general admin duties and invoicing. The ideal candidate must have excellent attention to detail and problem-solving skills.

Hours

Monday - Friday, 0800 - 1600

Salary

This is a full-time position with an annual salary up to £XXX per annum (FTE), depending on experience.

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework, regional and national career development opportunities, access to our Learning Management System, and support from the wider team.

Additional Requirements

Candidates must have the legal right to work in the UK. Due to the nature of the role, offers of employment are subject to additional vetting and security checks.

Main duties of the job

• Work as part of the healthcare team to ensure provision of administrative, clerical, and secretarial services.
• Manage clinics and rota templates, monitor DNAs/cancellations, and ensure efficient management of referrals and data.
• Support the Head of Healthcare with complaints, and assist the performance lead in collecting statistics and producing reports.
• Organize recording of meeting minutes and distribute them appropriately.

If you are interested in career development, we offer a wide range of opportunities, including internal and external training options, discounts, professional growth support, and a 24/7 employee assistance helpline.

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders, and immigration removal centres. We are the UK's leading independent provider of NHS services in secure environments, always prioritizing patient needs.

Our core values include treating people with respect and integrity, embracing diversity, and striving for continuous improvement. We seek caring, compassionate, and driven professionals to help us provide fair and inclusive healthcare access for all.

Qualifications and Experience

• Maths and English GCSE or equivalent numeracy and literacy skills
• NVQ 2 in Business Administration or equivalent experience
• Experience working under tight deadlines, diary management, meeting organization, and using databases and Microsoft Office applications

Experience in a hospital, community, or prison environment is desirable but not essential.

Job description

Person Specification

• Please see the detailed job description for personal specifications.

Additional Criteria

• Please see the detailed job description for personal specifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a DBS check will be required.

Employer details

Practice Plus Group

Address: Albany Prison, Albany Gate, Parkhurst Road, Newport, Isle of Wight, PO30 5RS

Employer's website: https://practiceplusgroup.com/our-jobs/join-our-team/