Business Services Leader/Hybrid

Mercy; Chesterfield (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Mercy is seeking a Business Service Leader to act as the main revenue cycle performance contact for Clinic and Facility Operations leadership, physicians, and department managers. You will coordinate with VBO operations to ensure strong revenue cycle outcomes for the communities Mercy serves.

The role requires 5+ years in hospital or practice management, solid organizational and analytical skills, and the ability to travel regularly within the community and across the health system.

Qualifications

• High School diploma required.
• At least 5 years of hospital or practice management experience.
• Strong organizational and analytical abilities.
• Excellent interpersonal skills to build relationships with practices and departments.
• Ability to travel within the community regularly and across the Health System.
• Knowledge of Epic applications.

Responsibilities

• Serve as primary revenue cycle performance contact for Clinic and/or Facility Operations Leadership.
• Communicate with physician office managers and facility department managers.
• Coordinate with Virtual Business Office (VBO) operations as appropriate.
• Ensure effective revenue cycle results for the communities they serve.
• Work independently to accomplish job responsibilities.

Skills

Analytical skills

Organizational skills

Interpersonal skills

Travel ability

Epic knowledge

Education

High School diploma

Bachelor's degree preferred

Tools

Epic Applications

Job description

Find your calling at Mercy!

Overview

The Business Service Leader (BSL) will serve as the primary revenue cycle performance contact for Clinic and/or Facility Operations Leadership as well as physician and/or facility department managers. BSLs have accountability for providing communication with physician office managers, facility department managers, and Virtual Business Office (VBO) operations, as appropriate; to assure effective revenue cycle results for the community they serve.

Position Details:

Qualifications

• Education: High School diploma
• Experience: A minimum of 5 years related hospital or practice management experience
• Other:
• Excellent organizational and analytical skills Interpersonal skills necessary to build positive relationships with practices and departments, revenue leaders, and within Mercy Revenue Management
• Ability to work independently to accomplish job responsibilities
• High personal integrity and work ethic Ability to travel within their community regularly
• Ability to travel periodically across the Health System
• Knowledge of Epic applications

Preferred Education: Bachelor's degree preferred

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.