Business Services Coordinator

Inside Higher Ed; Greensboro (NC); On-site; USD 43,329 - 48,809; Full time

Job summary

A regional educational institution in Greensboro, NC is seeking a Business Services Coordinator to manage financial and human resource operations. This role will support recruitment and retention efforts by facilitating communication between departments and enhancing operational effectiveness. The ideal candidate will possess a Bachelor’s degree in Business Administration and experience with financial and HR systems. Competitive salary range of $43,329 - $48,809, with full benefits offered.

Qualifications

• Bachelor's degree or equivalent experience required.
• Experience in financial management and HR operations.
• Strong communication and organizational skills.

Responsibilities

• Manage financial and HR operations across the division.
• Assist in payroll and onboarding processes.
• Facilitate communication between departments.

Skills

Experience with financial and HR systems

Proficiency in Microsoft Excel

Communication skills

Education

Bachelor’s degree in Business Administration or a related discipline

Tools

Banner HR

Banner Finance

Anaplan

Job description

Position

Business Services Coordinator — Inside Higher Ed

Requisition Number: S3014
Position Number: 998966
Position Classification Title: Business Services Coordinator
Functional Title: Business Services Coordinator
Position Type: Staff
University/Location: University information listed; located in North Carolina’s third-largest city, Greensboro, NC.

The Division of Student Success at the University collaborates to deliver targeted services that enhance recruitment, retention, and graduation of a diverse student population. The division includes offices such as University Advising, New Student Transitions & First Year Experience, Academic Support Programs, and Educational Opportunity Programs (e.g., TRiO). This role supports the division by managing financial, budgetary, and human resources operations, ensuring policy compliance and efficient processing of transactions.

Position Summary

This Business Services Coordinator position manages financial, budgetary, and human resource operations across the Division of Student Success. It serves as one of the division’s HR liaisons, assists with payroll, onboarding, and personnel management, and implements systems to streamline business operations. The role also facilitates communication between departments and the business team to enhance service delivery and operational effectiveness.

Minimum Qualifications

• Bachelor’s degree in Business Administration or a related discipline; or an equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.

Preferred Qualifications

• Experience with financial and HR systems such as Banner HR, Banner Finance, Chrome River, SpartanMart, SpartanTalent, and Anaplan.
• Proficiency in Microsoft Excel, Word, and Teams, with the ability to navigate and utilize these tools for financial and operational tasks.

Alternate Option

If no applicants meet the required competency level and training/experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions To Applicants

Applicants are required to upload a list of at least three (3) professional references that include:

• Name
• Company Name
• Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One of those references must be a current or previous supervisor.
• Email Address
• Contact Phone Number

Salary and Benefits

Recruitment range: $43,329 - $48,809

Work Details

• Work Hours: 8 A.M. - 5 P.M., Monday–Friday; some evening and weekend work may be required
• Months per year: 12
• FTE: 1.000
• FLSA: Non-Exempt

Key Responsibilities

• Maintain and reconcile funds; interpret and advise Division personnel on financial policies, rules, and regulations.
• Serve as liaison for division staff on expenditures, processes, and procedures; ensure budgets are available for expenditures and assist in budget planning; input non-state budgets into Anaplan; prepare budget transfers and journal vouchers; collaborate with Budget Officer on Other Than Personnel expenditures.
• Initiate and process accounts payable actions; coordinate travel expenses and TRV files for the Division; assist and train departments in processing personnel actions or payroll forms; maintain financial records and reports.

Other Key Activities

• Manage and coordinate purchasing activities; serve as Pcard coordinator; advise on purchasing processes; ensure budget availability; input contracts and purchasing requests into SpartanMart.
• Initiate and maintain personnel paperwork and records; disseminate HR policies; serve as SHRA HR liaison; coordinate hiring for graduate assistants; work with Business Officer on temporary and student hiring; review and record student timesheets; reconcile monthly leave reports.
• Provide administrative support to the Vice Provost; calendar management, meeting coordination, document preparation, and logistical tasks; coordinate scheduling for the division; act as a point of contact for administrative inquiries; assist with correspondence, record-keeping, and reports; compose written materials as needed.

Competencies

• Business and Records Administration: manage diverse business and records functions; interpret policies; may integrate policies with external units.
• Financial Management: reconcile expenditures, monitor accounts, and possibly manage budgets with limited funds; compile financial data for reporting.
• Information Processing and Decision-Making: assess problems, analyze operations and finance data, and make recommendations for approval.
• Communication: develop/edit documents and reports spanning multiple areas; respond to non-routine inquiries.
• Planning and Organizing Work/Supervision: plan activities, evaluate workflow, train/supervise student workers.

Additional Information

Open Date: 09/11/2025 | Close Date: 09/20/2025

Open to: Greensboro, NC area; background and education checks may apply.

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