Business Process Manager – Parametric

Jobtailor; Massachusetts; On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor is seeking a senior BPM and Operating Model Designer in the United States to drive process discovery and develop current and future state process models using BPMN. You will facilitate workshops, challenge assumptions, and translate insights into concrete recommendations for enterprise-wide implementation.

The role requires strong collaboration across teams, deep process thinking, and the ability to turn ambiguity into structured, decision-ready artefacts that guide business and

Qualifications

• 8+ years' experience in BPM, Operating Model Design, Business Analysis or Business Architecture.
• Experience producing structured process artefacts that inform business and technology decisions.
• Advanced knowledge of BPMN and process modelling tools.

Responsibilities

• Lead process discovery and operating model analysis across strategic initiatives and translate challenges into decision-ready artefacts.
• Facilitate workshops to challenge assumptions and identify process gaps, dependencies, and ownership before decisions.
• Assess change across people, process, platform and data and translate insights into practical operating model considerations and implementation recommendations.
• Develop current and future state process models using BPMN and other appropriate artefacts.
• Build and embed the Enterprise Process & Operating Model Framework with standards, templates, and reusable assets.
• Maintain enterprise process knowledge ensuring information is governed and reusable for business and technology decisions.

Skills

Facilitation Skills

Consensus Building

Adaptability

Collaboration

Strategic Thinking

Tools

BPMN

Signavio

Visio

Lucid

Microsoft Office

Confluence

AI Productivity Suite

Camunda

Job description

• Lead process discovery and operating model analysis across strategic initiatives, translating complex business challenges into clear, decision-ready artefacts.
• Facilitate workshops to challenge assumptions, identify process gaps, dependencies, business rules, data impacts and unresolved ownership before solution decisions are made.
• Assess change across people, process, platform and data, translating process insights into practical operating model considerations and implementation recommendations.
• Develop current and future state process models, using BPMN and other structured artefacts appropriate to the decision being supported.
• Build and embed the Enterprise Process & Operating Model Framework by developing standards, templates, modelling conventions and reusable process assets.
• Maintain enterprise process knowledge, ensuring process information is governed, reusable and provides consistent inputs into business and technology decisions.

Requirements

• 8+ years' experience in Business Process Management, Operating Model Design, Business Analysis or Business Architecture.
• Strong end-to-end process thinking with the ability to decompose complex, cross-functional business processes.
• Experience supporting complex cross-functional change within large organizations (financial services preferred).
• Confident facilitator who can challenge assumptions and build consensus across multiple stakeholder perspectives.
• Ability to adapt approach, depth and communication style to suit different stakeholders, enabling effective collaboration and informed decision making across cross-functional teams.
• Experience producing structured process artefacts that inform business and technology decisions.
• Proficient in BPMN and process modelling tools (e.g. Signavio, Visio or Lucid).
• Advanced Microsoft Office, collaboration tools (Confluence) and emerging AI productivity suite.
• Working knowledge of workflow solutions such as Camunda is a strong advantage.
• Industry credentials in one or more of the following domains are highly desired: Business Process Management, Process Architecture / Business Architecture, Operating Model Design, and Enterprise Transformation.
• Demonstrated ability to think beyond process mapping to understand how organizations operate.
• Can turn ambiguity into structured analysis and practical outcomes.
• Demonstrated balance of strategic thinking with hands-on delivery.
• Passion and skill for building frameworks, standards and repeatable ways of working.
• Someone who sees process as a tool for better business outcomes, not just documentation.

Core Competencies

Demonstrates expertise in Business Process Management and Operating Model Design, with a strong ability to facilitate workshops and produce structured process artefacts that drive informed business and technology decisions. Proficient in BPMN and process modelling tools, with a focus on building frameworks and standards for effective collaboration and implementation.

Highest-signal resume keywords

• Business Process Management
• Operating Model Design
• BPMN Proficiency
• Facilitation Skills
• Cross-Functional Change Management

ATS Optimization Keywords

Hard Skills

• Business Process Management
• Operating Model Design
• Process Modelling
• Structured Process Artefacts
• Change Management
• Process Analysis
• Data Impact Assessment
• Decision-Ready Artefacts
• Framework Development
• Process Governance

Soft Skills

• Facilitation
• Consensus Building
• Adaptability
• Collaboration
• Strategic Thinking

Industry Keywords

• Business Process Management
• Business Architecture
• Enterprise Transformation
• Process Architecture
• Financial Services

Tools & Technologies

• BPMN
• Signavio
• Visio
• Lucid
• Microsoft Office
• Confluence
• AI Productivity Suite
• Camunda