Global Process Owner

Jobtailor; Kansas; On-site; USD 120,000 - 170,000; Full time

Job summary

Jobtailor in the United States seeks an experienced Process Governance leader to own end-to-end design across S&OP, supply chain, and enterprise planning. You will define process boundaries, controls, and escalation paths, partnering with stakeholders to meet business objectives.

You will enforce governance, lead process councils, and translate standards into system requirements while shaping data quality and KPI definitions for enterprise-wide impact.

Qualifications

• Bachelor’s degree or equivalent experience.
• 7-10+ years of experience in S&OP, supply chain, finance, operations, or enterprise planning, including cross-functional planning in complex organizations.
• 5+ years in a process ownership, business transformation, or planning leadership role with governance, standardization, controls, and KPI management.
• Proven success establishing governance, standards, controls, and KPIs in complex environments.
• Strong influence skills in matrixed organizations without direct authority.
• Experience partnering with data, systems, and analytics teams to define business requirements, data standards, controls, dashboards, and decision-grade reporting.
• Experience supporting enterprise transformation, process redesign, ERP enablement, or planning system implementations.
• Ability to present findings to executive stakeholders.
• Familiarity with AI tools such as Microsoft CoPilot

Responsibilities

• Own end-to-end accountability for a specific process domain and its design, including boundaries, decision points, controls, and escalation paths across processes.
• Define and maintain the end-to-end global process design, scope, and taxonomy with standardized definitions, ownership, handoffs, and documentation.
• Partner with business stakeholders to ensure process designs meet objectives.
• Enforce process governance including stage gates, reconciliations, approval frameworks, and exception handling.
• Lead process council reviews to evaluate performance, communicate health, and align roadmaps with executives.
• Manage intake, prioritization, sequencing, and approval of process changes with enterprise impact assessments.
• Develop and maintain standardized artifacts like process maps, SOPs, calendars, RACIs, control points, and KPI definitions.
• Define, govern, and report process KPIs focused on end-to-end cycle times and effectiveness.

Skills

Process Ownership

Governance Standards

KPI Management

Cross-Functional Planning

Data-Driven Decision Making

Education

Bachelor’s degree or equivalent experience

Tools

ERP Systems

AI Tools

Microsoft CoPilot

Data Analytics Tools

Process Governance Frameworks

Job description

• Own end-to-end accountability for a specific process domain and its design, including process boundaries, decision points, controls, and escalation paths across all processes and subprocesses.
• Define and maintain the end-to-end global process design, scope, and taxonomy (L1–L5), including standardized definitions, ownership, handoffs, and documentation aligned with enterprise process standards.
• Partner with business stakeholders to ensure business process designs effectively meet business objectives.
• Enforce process governance including stage gates, reconciliations, approval frameworks, and exception handling.
• Establish and lead process council reviews to evaluate process performance, communicate process health, and ensure process roadmaps are aligned with executive stakeholder expectations.
• Manage intake, prioritization, sequencing, and approval of underlying process changes, assessing enterprise impacts, risk, and control implications.
• Ensure governance for the end-to-end process aligns with enterprise initiative and process governance frameworks.
• Develop and maintain standardized artifacts, including process maps, SOPs, calendars, RACIs, control points, and KPI definitions.
• Define and govern critical data elements and assumptions, including ownership, lineage, validation rules, and data quality thresholds in coordination with QTS data owners.
• Hold sign-off authority on system changes that impact the end-to-end process.
• Partner with systems and data teams to translate process standards into system requirements and embedded controls.
• Influence technology roadmaps to support business process design and support IT teams in technical delivery of any changes to the end-to-end process.
• Apply and evolve the GPO Playbook to ensure consistent documentation depth, governance rigor, and audit readiness.
• Define, maintain, and report process KPIs focused on end-to-end process cycle times and process effectiveness, quality, and compliance.
• Clearly link process KPIs to overall QTS enterprise objectives.
• Use analytics and process insights to identify bottlenecks, control gaps, and improvement opportunities.
• Identify and remediate root causes affecting process health using data-driven decision making.
• Drive prioritized process improvements that strengthen cycle time, quality, employee experience, and profitability.
• Establish a mechanism for capturing and reporting value realization of process improvements.
• Support adoption of process standards through training guidance, communications, readiness criteria, and compliance reinforcement.
• Coordinate rollout of process changes with key functional stakeholders and enterprise change partners.
• Reinforce disciplined planning behaviors and adherence to enterprise standards.

Requirements

• Bachelor’s degree or equivalent experience
• 7-10+ years of experience in S&OP, supply chain, finance, operations, or enterprise planning, including experience leading cross-functional planning processes in complex organizations
• 5+ years in a process ownership, business transformation, or planning leadership role with demonstrated accountability for governance, standardization, controls, and KPI management
• Demonstrated success establishing governance, standards, controls, and KPIs in complex environments
• Strong influence skills in matrixed organizations without direct authority
• Demonstrated success partnering with data, systems, and analytics teams to define business requirements, data standards, controls, dashboards, and decision-grade reporting
• Experience supporting enterprise transformation, process redesign, ERP enablement, or planning system implementations
• Ability to present findings and recommendations to executive stakeholder audiences
• Familiarity with AI tools such as Microsoft CoPilot

Core Competencies

Demonstrates expertise in end-to-end process design, governance, and KPI management, with a strong focus on aligning process improvements with enterprise objectives. Proven ability to partner with cross-functional teams and influence stakeholders to drive successful business transformations.

Highest-signal resume keywords

• Process Ownership
• Governance Standards
• KPI Management
• Cross-Functional Planning
• Data-Driven Decision Making

ATS Optimization Keywords

Hard Skills

• Process Design
• Business Transformation
• Supply Chain Management
• Enterprise Planning
• KPI Definition
• Process Mapping
• Data Quality Management
• Change Management
• Process Improvement
• Analytics

Soft Skills

• Influence Skills
• Collaboration
• Communication
• Leadership
• Problem Solving

Industry Keywords

• S&OP
• Operations
• Finance
• Complex Organizations
• Process Redesign

Tools & Technologies

• ERP Systems
• AI Tools
• Microsoft CoPilot
• Data Analytics Tools
• Process Governance Frameworks