Business Operations Specialist

Motion Recruitment

United States

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Paid holidays

Benefits packages

Job summary

A leading recruitment firm in the United States is seeking a Business Operations Specialist for a fully remote 9-month contract role. The ideal candidate will have over 5 years of experience in business operations and proficiency in Salesforce, Smartsheet, and Jira. Responsibilities include managing migration processes and collaborating with cross-functional teams to enhance program effectiveness. Competitive benefits included.

Qualifications

5+ years of experience in business operations, program operations, or system migrations.
Experience with Salesforce and other CRM/PRM platforms.
Ability to manage documentation and deliverables using Smartsheet, Jira or similar.

Responsibilities

Develop and refine migration flows to a centralized client solution.
Collaborate with teams to translate requirements into technical specifications.
Establish scalable processes for applications and workflows.

Skills

Attention to detail

Collaboration with cross-functional teams

Process establishment and refinement

Education

Bachelor's Degree

Tools

Salesforce

Smartsheet

Jira

Job description

Overview

Senior Recruiter | Enterprise Talent Services. Our client, a leader in financial tax software, is looking to hire a Business Operations Specialist. This role is fully remote. This job is a 9-month W2 contract role with benefits and paid holidays.

As a Business Operations Specialist, you serve as a primary point of contact for migration-related inquiries and escalations, triaging issues and coordinating resolutions. The ideal candidate will bring a strong attention to detail to ensure all aspects of the program process, including documentation, data accuracy, issue tracking, reporting and compliance, meet high standards of precision and quality.

Responsibilities

Develop and refine end-to-end migration flows to a centralized client solution, applying hands-on experience with Salesforce to design and manage the migration process
Collaborate with Product, Design, and Engineering teams to translate business requirements into technical specifications for migration tools, API integrations, and system enhancements
Establish scalable processes for program application, approval workflows, and tracking using tools such as Smartsheet and Jira, refining processes to increase program adoption and effectiveness
Create comprehensive Standard Operating Procedures (SOPs) and documentation, leveraging Excel pivot tables, Smartsheet, and Salesforce for progress tracking, resource management, and operational reporting
Assist with onboarding of migrating partners, providing input on training materials to ensure new portal functionality and processes

Required Skills & Experience

5+ years of experience in business operations, program operations, or system migrations/implementations
Experience using Salesforce in addition to other CRM and PRM platforms
Experience managing documentation, timelines, and deliverable tracking using Smartsheet, Jira or similar platforms

Desired Skills & Experience

Bachelor\'s Degree
Prior experience in the B2B SaaS or FinTech industry strongly preferred

Equal Opportunity

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Seniority level