Business Operations Manager: Regulatory Affairs

Cisco; Durham (NC); Remote; USD 80,000 - 110,000; Full time

Job summary

An innovative technology leader is seeking a skilled Business Operations Manager to join their Regulatory Affairs team. This remote role involves managing complex compliance projects, ensuring timely delivery of process improvements, and collaborating with diverse stakeholders. Ideal candidates will possess strong program management skills and a keen understanding of regulatory frameworks. Join a forward-thinking company that values inclusivity and empowers its employees to make a difference in the tech landscape. This is your chance to contribute to impactful projects while enjoying a supportive work culture.

Benefits

Dedicated paid time off to volunteer

Employee resource organizations

Learning and development opportunities

Qualifications

• 6+ years of project or program management experience.
• Strong understanding of compliance program design and implementation.

Responsibilities

• Provide end-to-end project planning and execution.
• Map and evaluate processes for improvement opportunities.

Skills

Project Management

Regulatory Compliance

Process Improvement

Stakeholder Communication

Education

Bachelor's Degree in Law or Policy

Master's Degree

Tools

Microsoft SharePoint

PowerPoint

Tableau

MS Excel

Job description

The application window is expected to close on: 4.29.2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a remote position.

Meet the Team

The Regulatory Affairs team within Cisco’s Legal department is comprised of lawyers, operational specialists, program managers, engineers, and subject matter experts focused on topics including privacy, global trade, cybersecurity, telecommunications, environmental sustainability, and various regulatory practice areas. The Regulatory Affairs team’s charter is aligned with influencing, interpreting, and implementing evolving and existing regulations that impact Cisco’s business and interacting with external stakeholders on these important topics. We partner with colleagues in Legal and functional teams across the company to drive impact.

Your Impact

Cisco’s Regulatory Affairs, Legal team is seeking a highly skilled and experienced Business Operations Manager to join the Governance Operations team. This role requires attention to detail, strong program management skills, agility, curiosity, and demonstrated experience analyzing complex regulatory problem statements and distilling them into actions and execution working collaboratively and cross-functionally.

* Providing end-to-end project planning and execution to ensure on time delivery and implementation of process improvements within scope and budget.

* Mapping and evaluating processes, developing process measurement approaches and metrics (KPIs/OKRs), measuring progress and performance against process requirements, and identifying process improvement opportunities.

* Collecting information to identify the root cause of project and process issues and challenges, assessing risks and proactively managing project challenges to mitigate potential issues.

* Delivering training, tools, and mechanisms for communicating effectively with stakeholders at all levels on process analysis, success measurements, improvements, and controls.

Minimum Qualifications:

* Bachelor’s or master’s degree from an accredited school, preferably with a focus on Law or Policy.

* 6+ years of relevant experience in project or program management.

* Proven track record of managing cross-functional compliance projects and initiatives at-scale, working collaboratively across various stakeholders to achieve high quality outcomes and balancing priorities within timelines, and proactively identifying and solutioning project risks to execute effective, efficient regulatory compliance strategies and programs.

* Strong understanding of compliance program design, management, and implementation.

* Proficient in Microsoft SharePoint and PowerPoint.

Preferred Qualifications:

* Experience working in the corporate legal department of a large technology company or similar industry.

* Project Management Professional (PMP) certification.

* Proficient in Tableau and MS Excel.

\#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.