Business Operations Manager: Regulatory Affairs

Cisco Systems, Inc.; North Carolina; Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a highly skilled Business Operations Manager to join its Governance Operations team. This remote role focuses on managing complex regulatory issues and ensuring compliance through effective project management. You will lead end-to-end project planning, evaluate processes, and deliver training to stakeholders at all levels. The company is committed to fostering an inclusive culture that celebrates diverse backgrounds and supports community engagement. If you're ready to make an impact in a collaborative environment, this opportunity is perfect for you.

Benefits

Paid Volunteer Time (80 hours annually)

Learning and Development Opportunities

Inclusive Communities Resource Groups

Qualifications

• 6+ years of relevant project or program management experience.
• Proven track record in managing cross-functional compliance projects.

Responsibilities

• Provide end-to-end project planning and execution for timely delivery.
• Map and evaluate processes, develop measurement approaches and metrics.

Skills

Project Management

Regulatory Compliance

Process Improvement

Stakeholder Management

Analytical Skills

Education

Bachelor's Degree in Law or Policy

Master's Degree

Tools

Microsoft SharePoint

Microsoft PowerPoint

Tableau

Microsoft Excel

Job description

Job Application Update

The application window has been extended and is expected to close on: 5.7.2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a remote position.

Meet the Team

The Regulatory Affairs team within Cisco's Legal department consists of lawyers, operational specialists, program managers, engineers, and subject matter experts. They focus on privacy, global trade, cybersecurity, telecommunications, environmental sustainability, and various regulatory practice areas. The team's mission is to influence, interpret, and implement evolving and existing regulations affecting Cisco's business, engaging with external stakeholders and collaborating with colleagues across the company to drive impact.

Your Impact

Cisco's Regulatory Affairs, Legal team is seeking a highly skilled Business Operations Manager to join the Governance Operations team. This role requires attention to detail, strong program management skills, agility, curiosity, and experience in analyzing complex regulatory issues and translating them into actionable outcomes through collaboration.

• Provide end-to-end project planning and execution to ensure timely delivery and process improvements within scope and budget.
• Map and evaluate processes, develop measurement approaches and metrics (KPIs/OKRs), monitor performance, and identify improvement opportunities.
• Identify root causes of project and process issues, assess risks, and proactively manage challenges to mitigate potential problems.
• Deliver training, tools, and communication mechanisms for stakeholders at all levels regarding process analysis, success metrics, improvements, and controls.

Minimum Qualifications

• Bachelor's or master's degree from an accredited institution, preferably in Law or Policy.
• 6+ years of relevant project or program management experience.
• Proven track record in managing cross-functional compliance projects at scale, collaborating across stakeholders to achieve high-quality outcomes, balancing priorities, and proactively managing risks.
• Strong understanding of compliance program design, management, and implementation.
• Proficiency in Microsoft SharePoint and PowerPoint.

Preferred Qualifications

• Experience in a corporate legal department of a large technology company or similar industry.
• Project Management Professional (PMP) certification.
• Proficiency in Tableau and MS Excel.

#WeAreCisco - where every individual contributes their unique skills and perspectives to power an inclusive future for all.

We celebrate diverse backgrounds and focus on unlocking potential. Cisco offers one company, many careers, with learning and development supported at every stage. Our culture pioneered hybrid work trends, enabling everyone to perform their best.

We are committed to community and inclusion. One-third of employees participate in our Inclusive Communities resource groups, fostering belonging and advocacy. We also offer paid volunteer time—80 hours annually—to support causes employees care about.

Our purpose, driven by our people, makes us a global leader in internet technology. We help customers reimagine applications, secure enterprises, transform infrastructure, and achieve sustainability goals. Join us to take your next step and be yourself!