Business Operations Manager: Regulatory Affairs

Cisco Systems, Inc.; North Carolina; Remote; USD 104,000 - 132,000; Full time

Job summary

An established industry player is seeking a Business Operations Manager to join their Regulatory Affairs team. This role involves managing compliance projects, enhancing operational processes, and ensuring effective communication with stakeholders. The ideal candidate will possess a strong background in law or policy, with extensive experience in project management. This innovative firm values collaboration and offers a supportive environment for professional growth. Join a team dedicated to shaping regulatory strategies that influence the future of technology and compliance.

Benefits

Medical, Dental, and Vision Insurance

401(k) Plan with Matching Contribution

Paid Time Off for Volunteering

Flexible Vacation Time Off

Sick Time Off

Paid Holidays

Employee Resource Organizations

Wellbeing Offerings

Qualifications

• 6+ years of experience in project or program management.
• Strong understanding of compliance program design and management.

Responsibilities

• Ensure on-time delivery and implementation of process improvements.
• Collect information to identify root causes of project issues.

Skills

Program Management

Regulatory Compliance

Project Planning

Stakeholder Communication

Process Improvement

Education

Bachelor's Degree in Law or Policy

Master's Degree in Law or Policy

Tools

Microsoft SharePoint

Microsoft PowerPoint

Tableau

Microsoft Excel

Job description

Business Operations Manager: Regulatory Affairs

Location:

RTP, North Carolina, US

Alternate Location

Anywhere US Based Remote

Area of Interest

Legal

Compensation Range

104400 USD - 131700 USD

Job Type

Professional

*None

Job Id

1439951

The application window is expected to close on: 4.29.2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a remote position.

Meet the Team

The Regulatory Affairs team within Cisco’s Legal department is comprised of lawyers, operational specialists, program managers, engineers, and subject matter experts focused on topics including privacy, global trade, cybersecurity, telecommunications, environmental sustainability, and various regulatory practice areas. The Regulatory Affairs team’s charter is aligned with influencing, interpreting, and implementing evolving and existing regulations that impact Cisco’s business and interacting with external stakeholders on these important topics. We partner with colleagues in Legal and functional teams across the company to drive impact.

Your Impact

Cisco’s Regulatory Affairs, Legal team is seeking a highly skilled and experienced Business Operations Manager to join the Governance Operations team. This role requires attention to detail, strong program management skills, agility, curiosity, and demonstrated experience analyzing complex regulatory problem statements and distilling them into actions and execution working collaboratively and cross-functionally.

• Providing end-to-end project planning and execution to ensure on time delivery and implementation of process improvements within scope and budget.
• Mapping and evaluating processes, developing process measurement approaches and metrics (KPIs/OKRs), measuring progress and performance against process requirements, and identifying process improvement opportunities.
• Collecting information to identify the root cause of project and process issues and challenges, assessing risks and proactively managing project challenges to mitigate potential issues.
• Delivering training, tools, and mechanisms for communicating effectively with stakeholders at all levels on process analysis, success measurements, improvements, and controls.

Minimum Qualifications:

• Bachelor’s or master’s degree from an accredited school, preferably with a focus on Law or Policy.
• 6+ years of relevant experience in project or program management.
• Proven track record of managing cross-functional compliance projects and initiatives at-scale, working collaboratively across various stakeholders to achieve high quality outcomes and balancing priorities within timelines, and proactively identifying and solutioning project risks to execute effective, efficient regulatory compliance strategies and programs.
• Strong understanding of compliance program design, management, and implementation.
• Proficient in Microsoft SharePoint and PowerPoint.

Preferred Qualifications:

• Experience working in the corporate legal department of a large technology company or similar industry.
• Project Management Professional (PMP) certification.
• Proficient in Tableau and MS Excel.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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