Business Operations Manager [AQ-21156]

Aquent; Redmond (WA); On-site; USD 130,000 - 200,000; Full time

Job summary

Aquent is partnering with a leading technology organization to shape operational rhythm and strategic planning in areas like accessibility, digital safety, privacy, and crisis management. You will orchestrate budgets, forecast performance, and communicate goals across executive teams and departments.

You will drive reporting, resource planning, and process improvements while ensuring ethical leadership and strong stakeholder collaboration.

Qualifications

• Bachelor's degree in Business, Economics, Finance, or related field.
• 10+ years in business management, operations, or related roles.
• Proven ability to communicate across diverse business units.
• Strong budget tracking, expenditure monitoring and cost control.
• Ability to forecast budgets and identify risks with proactive solutions.
• Excellent verbal and written communication and stakeholder management.

Responsibilities

• Lead budget and forecasting activities for key operational groups.
• Drive day-to-day rhythm of business (ROB) across teams.
• Develop and execute executive and internal communications for events and emails.
• Oversee reporting to inform strategic decisions and track progress.
• Set up robust cross‑unit communication channels and knowledge sharing.
• Manage project data storage, metrics, and accessibility.
• Review contracts and cost proposals for compliance and value.
• Establish work breakdown structures to enable project execution.
• Document streamlined business processes to improve efficiency.
• Track budgets and expenditures, monitor controls and costs.
• Identify potential overruns early and craft mitigation plans.

Skills

Budget tracking

Executive communications

Cross-functional leadership

Strategic planning

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Job description

Aquent is proud to partner with a leading organization at the forefront of technological innovation, dedicated to shaping the future of digital experiences with integrity and responsibility. This company is committed to building products and services that adhere to the highest standards of ethics, accessibility, digital safety, and privacy, aiming to enhance capabilities for individuals and organizations globally. They foster a culture of excellence and impact, where cutting‑edge technology meets profound societal responsibility.

Are you a strategic thinker with a passion for operational excellence and a knack for driving critical business initiatives? Step into a pivotal role where you will be instrumental in shaping the operational rhythm and strategic planning for teams focused on ensuring products meet the highest standards in areas like accessibility, digital safety, privacy, and crisis management. This is more than a role; it’s an opportunity to make a tangible impact, ensuring technological advancements are built on a foundation of trust and ethical leadership. You will be at the heart of efforts to orchestrate seamless operations, manage vital resources, and communicate vision effectively across the organization, contributing directly to the success and ethical standing of groundbreaking products.

Your Impact And Key Responsibilities

• Lead and orchestrate budget and forecasting activities, ensuring financial health and strategic resource allocation for critical operational groups.
• Drive the day‑to‑day rhythm of business (ROB) work, maintaining operational cadence and efficiency across diverse teams.
• Develop and execute high‑impact executive and internal communications, including preparing for town halls, drafting engaging posts for public platforms, and crafting internal/all-company emails.
• Oversee comprehensive reporting, providing insights that inform strategic decisions and track progress against key objectives.
• Establish and maintain robust communication channels across various business units and from project teams to the wider organization.
• Manage the storage and retrieval of all project communications data and critical business metrics, ensuring data integrity and accessibility.
• Review contracts, cost proposals, and contract supplements, ensuring compliance and optimal financial outcomes.
• Set up and manage project and work breakdown structures, facilitating organized and efficient project execution.
• Develop and document streamlined business processes to enhance operational efficiency and consistency.
• Track project budgets and expenditures diligently, monitoring transaction controls and costs against established budgets.
• Proactively identify potential budget overruns and develop innovative solutions to mitigate financial risks.

Must-Have Qualifications

• Bachelor’s degree in Business Management, Economics, Finance, Accounting, or a relevant field.
• 10+ years of progressive experience in business management, operations, or a related field.
• Proven ability to establish and maintain effective communication services across diverse business units.
• Strong command of budget tracking, expenditure monitoring, and cost control principles.
• Demonstrated ability to predict potential budget overruns and propose effective solutions.
• Excellent verbal and written communication skills, with meticulous attention to detail.
• Exceptional customer service and interpersonal skills, fostering strong relationships.
• Ability to work autonomously and manage time effectively in a fast‑paced environment.
• Solid understanding of business and management principles, including strategic planning, resource allocation, and production methods.
• Proficiency in applying accounting and mathematical principles to business operations.
• Adept at analyzing business trends and projecting future revenues and expenses.
• Proficiency with computer applications such as Microsoft Word and Excel.

Nice-to-Have Qualifications

• Experience in a Business Management or Chief of Staff-type role.
• Rhythm of Business (ROB) management experience at the executive level.
• Direct support experience for a senior executive.
• Strong budget management experience, including sophisticated forecasting and variance reporting.
• Exceptional internal and executive communication skills, with a track record of impactful messaging.
• Demonstrated ability to influence and effectively manage stakeholders across a large organization.
• Experience with Enterprise Applications.

Client Description

Join a global technology leader driving innovation and empowering people and organizations worldwide to achieve more. Here, you’ll collaborate with passionate, diverse teams to create impactful solutions that shape the future. The culture prioritizes growth, inclusion, and purpose—where your ideas are valued, and your work drives real change. Wherever your passion lies and wherever your career is headed—you’ll play a role in projects that touch billions of lives. With flexible work options and a supportive environment, you’ll have the tools to thrive both personally and professionally. Be part of something that truly matters.

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/talent/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.