Business Operations Program Coordinator [AQ-20842]

Aquent; Mountain View (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Subsidized health, vision and dental

Paid sick leave

Retirement plans with match

Free online training (Aquent Gymnasium

Job summary

Aquent Talent is seeking an analytically driven operations professional to support business processes and drive operational excellence. You will help manage intake, track progress, and deliver accurate reports that inform strategic decisions.

In this role, you will coordinate with internal teams and external partners, develop SOPs, and identify automation opportunities to enhance efficiency in AI data operations. Join a data-driven team focused on impact and growth.

Qualifications

• Bachelor's degree in Business, Information Systems, Engineering, Computer Science, Operations, or a related field.
• 2-4 years of experience in business operations, program management, project coordination, business analysis, or a related discipline.
• Strong quantitative and analytical skills with a proven ability to solve complex problems.
• Advanced experience with Excel, reporting, and data analysis.
• Demonstrated experience managing multiple projects and competing priorities simultaneously.
• Ability to proactively identify process inefficiencies and recommend scalable solutions.
• Strong written and verbal communication skills for effective stakeholder engagement.
• Excellent organizational skills and meticulous attention to detail.
• Ability to work independently and thrive in a fast-paced environment.
• Strong stakeholder management and cross-functional collaboration skills, including experience collaborating with external partners.

Responsibilities

• Manage and execute day-to-day operational processes across multiple programs and initiatives.
• Coordinate with internal stakeholders and external partners to ensure timely completion of deliverables and milestones.
• Maintain operational trackers, documentation, reports, and business records with a high degree of accuracy.
• Monitor program health, identify process gaps, and drive resolution of operational issues.
• Collect, validate, and analyze business data from multiple sources to support reporting and decision-making.
• Create recurring reports, dashboards, executive summaries, and status updates for stakeholders.
• Support vendor onboarding, engagement tracking, delivery management, and operational readiness activities.
• Develop and document standard operating procedures (SOPs), workflows, and best practices.
• Identify opportunities to streamline processes and improve operational efficiency through automation and process improvements.
• Partner with business teams to gather requirements and implement scalable operational solutions.
• Track risks, dependencies, and action items across multiple workstreams and ensure timely follow-up.
• Support ad hoc business analysis, special projects, and leadership requests.

Skills

Analytical thinking

Excel & data analysis

Project coordination

Stakeholder management

Communication skills

Organizational skills

Independent work

Education

Bachelor's degree in Business, Information Systems, Engineering, Computer Science, Operations, or related field

Tools

Excel

Dashboard tools

Job description

Partner with Aquent to join a leading organization at the forefront of innovation, dedicated to leveraging cutting-edge data and AI technologies to drive business excellence. This dynamic environment thrives on optimizing operational processes and transforming data into actionable insights that shape strategic decisions, where your contributions will directly influence critical data operations and enhance overall efficiency. Are you a highly analytical and process-driven professional eager to make a significant impact? We are seeking a talented individual to support crucial business operations, driving process execution, stakeholder coordination, and operational excellence initiatives. In this pivotal role, you will be instrumental in ensuring the timely execution of business processes, maintaining operational health, improving efficiency, and providing vital visibility into key business metrics. Your expertise will directly contribute to optimizing data acquisition and operations, particularly within the rapidly evolving landscape of AI data, by managing intake, tracking, reporting, and overall operational oversight. This is an exciting opportunity to shape workflows, analyze critical data, and identify automation opportunities that will elevate operational pipelines and directly influence strategic decisions across the organization.

What You'll Do

• Manage and execute day-to-day operational processes across multiple programs and initiatives.
• Coordinate with internal stakeholders and external partners to ensure timely completion of deliverables and milestones.
• Maintain operational trackers, documentation, reports, and business records with a high degree of accuracy.
• Monitor program health, identify process gaps, and drive resolution of operational issues.
• Collect, validate, and analyze business data from multiple sources to support reporting and decision-making.
• Create recurring reports, dashboards, executive summaries, and status updates for stakeholders.
• Support vendor onboarding, engagement tracking, delivery management, and operational readiness activities.
• Develop and document standard operating procedures (SOPs), workflows, and best practices.
• Identify opportunities to streamline processes and improve operational efficiency through automation and process improvements.
• Partner with business teams to gather requirements and implement scalable operational solutions.
• Track risks, dependencies, and action items across multiple workstreams and ensure timely follow-up.
• Support ad hoc business analysis, special projects, and leadership requests.

Must-Have Qualifications

• Bachelor's degree in Business, Information Systems, Engineering, Computer Science, Operations, or a related field.
• 2-4 years of experience in business operations, program management, project coordination, business analysis, or a related discipline.
• Strong quantitative and analytical skills with a proven ability to solve complex problems.
• Advanced experience with Excel, reporting, and data analysis.
• Demonstrated experience managing multiple projects and competing priorities simultaneously.
• Ability to proactively identify process inefficiencies and recommend scalable solutions.
• Strong written and verbal communication skills for effective stakeholder engagement.
• Excellent organizational skills and meticulous attention to detail.
• Ability to work independently and thrive in a fast-paced environment.
• Strong stakeholder management and cross-functional collaboration skills, including experience collaborating with external partners.

Nice-to-Have Qualifications

• 3+ years of experience in business intelligence, data analysis, reporting, operations management, process improvement, and workflow optimization.
• Experience with workflow automation and process improvement initiatives.
• Experience supporting vendor management, business operations, supply chain operations, or service delivery programs.
• Proven ability to create impactful dashboards, reports, and operational metrics.
• Experience documenting business processes and developing operational playbooks.
• Demonstrated experience identifying automation opportunities to enhance operational efficiency.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Client Description

Join a global technology leader driving innovation and empowering people and organizations worldwide to achieve more. Here, you'll collaborate with passionate, diverse teams to create impactful solutions that shape the future. The culture prioritizes growth, inclusion, and purpose-where your ideas are valued, and your work drives real change. Wherever your passion lies and wherever your career is headed-you'll play a role in projects that touch billions of lives. With flexible work options and a supportive environment, you'll have the tools to thrive both personally and professionally. Be part of something that truly matters.

Why work with AQUENT? Check out our awesome benefits:

https://aquent.com/talent/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.