Business Operations Manager

Canon Business Process Services; Princeton (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading managed services provider in Princeton, NJ is seeking a Business Operations Manager to oversee daily operations for their corporate enterprise account. This role will require at least 5 years of operations management experience with a Fortune 100 enterprise, demonstrated ability to manage relationships with C-Level executives, and proficiency in Microsoft Office Suite and Facilities Software. You will lead a team, drive service levels, and ensure operational needs are met across multiple facilities. Competitive salary and benefits included.

Qualifications

• 5 years of operations management experience with a Fortune 100 Enterprise.
• Proven ability to manage relationships with C-Level executives.
• Experience managing a team with at least 5 direct reports.

Responsibilities

• Oversee daily operations within a corporate enterprise account.
• Direct activities of on-site managers to drive productivity levels.
• Monitor all assigned business units to ensure service levels are maintained.
• Maintain relationships with client leaders to drive operational needs.

Skills

Operations management

Client relationship management

Experience in corporate facilities or hospitality

Tools

Microsoft Office Suite

Facilities Software

Job description

About the Company

Canon Business Process Services, Inc. is a subsidiary of Canon USA that provides on-site managed workforce solutions to Fortune 100 clients.

About the Role

The Business Operations Manager will oversee daily operations for a corporate enterprise account. Will be responsible for conducting needs analysis and driving service levels across all facilities and workplace experience functions.

Responsibilities

• Responsible for oversight of daily operations within a corporate enterprise account
• Direct activities of on-site managers to drive productivity levels
• Monitor all assigned business units to ensure service levels are maintained
• Maintain relationships with client leaders to drive operational needs
• Monitors financial performance, budgeting, forecasting, and P&L
• Participate in regular meetings with C-Level executives
• Work with cross-functional stakeholders to drive service enhancements
• Assist in quarterly business reviews and sales presentations

Qualifications

• 5 years of operations management with a Fortune 100 Enterprise is required
• Experience in corporate facilities or hospitality
• Experience managing a team with at least 5 direct reports
• Proven ability to manage relationships with C-Level executives
• Experience developing workplace solutions and technological enhancements
• Proficient use of Microsoft Office Suite and Facilities Software

Required Skills

• Experience in corporate facilities or hospitality
• Operations management
• Client relationship management

Preferred Skills

• Project management
• Financial performance monitoring

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.