Business Operations Manager

Anaplan; New York (NY); On-site; USD 100,000 - 130,000; Full time

Job summary

Anaplan is seeking a Business Operations Manager for its New York office. The role involves optimizing workflows, managing processes, and preparing leadership materials. Ideal candidates have extensive experience in operations and project management within technology.

Qualifications

• 8+ years in operations, program management, or similar roles.
• 12+ years overall experience in the technology industry.

Responsibilities

• Optimize workflows and manage cross-functional processes.
• Prepare key materials for leadership reviews and track progress.

Skills

Leadership

Communication

Analytical mindset

Collaboration

Education

Bachelor's degree or higher in Business, Operations, or a related field

Tools

JIRA

Confluence

Lucidchart

PowerPoint

Job description

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading scenario planning and analysis platform, enabling our customers to outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and our Winning Culture.

Our customers include Fortune 50 companies such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global clients relying on our best-in-class platform.

Our Winning Culture drives our teams of innovators. We champion diversity of thought and ideas, behave like leaders regardless of title, are committed to ambitious goals, and celebrate our wins.

Supported by principles of being strategy-led, values-based, and disciplined in execution, we inspire, connect, develop, and reward our team members. We welcome your uniqueness—join us and be your best self!

Anaplan is seeking a strategic and detail-oriented Business Operations Manager to support the Applications Team within the Global Product and Technology Organization (GPTO) at our New York Office.

As a Business Operations Manager, you will optimize workflows, manage cross-functional processes, ensure timely delivery of initiatives, and prepare key materials for leadership reviews. You will facilitate cross-business-unit alignment, manage strategic goals, and support long-term planning.

Join a team that values diverse perspectives, encourages boundary-pushing insights, and is passionate about customer and team success. We work hard and celebrate our wins, which is a core value.

This role is a full-time position available immediately.

Your impact includes:

Leadership Review Preparation

• Develop and deliver professional, data-driven reports for leadership reviews, ensuring accuracy and timeliness
• Consolidate inputs from cross-functional teams to present updates on roadmap progress, KPIs, and risks

Process Optimization

• Design and refine operational processes to improve product development and delivery efficiency
• Partner with Applications and Go-to-Market teams to clarify accountability for handoffs and next steps

Project Management

• Oversee cross-functional initiatives, track progress, and ensure timely delivery

Data Analysis

• Monitor and report on key business metrics, identifying areas for improvement

Stakeholder Management

• Act as liaison between Applications and other teams, ensuring clear communication of priorities

Risk Management

• Identify and mitigate risks impacting team execution and operations

Documentation

• Maintain operational and roadmap documentation, workflows, and guidelines

Your qualifications:

• Bachelor's degree or higher in Business, Operations, or a related field
• 8+ years in operations, program management, or similar roles within a product-driven organization
• 12+ years overall experience in the technology industry
• Expertise in sales operations, leadership reporting, and new product launches
• Strong project management skills with a record of delivering complex initiatives
• Proficiency in tools like JIRA, Confluence, Lucidchart, and PowerPoint
• Excellent communication and interpersonal skills for influencing and collaboration
• Analytical mindset focused on continuous improvement and results

Our Commitment to Diversity, Equity, Inclusion, and Belonging

We foster a workplace that values diversity and inclusion. We respect and value individuals regardless of gender, sexual orientation, religion, ethnicity, age, neurodiversity, disability, citizenship, or other aspects of their identity. We hire for authenticity and encourage you to bring your true self to work.

We provide reasonable accommodations for individuals with disabilities during the application and employment process. Please contact us to request accommodations.

Fraud Recruitment Disclaimer

Beware of fraudulent job offers circulating online. Authentic offers from Anaplan involve an extensive interview process and official communication from @anaplan.com email addresses. If in doubt, contact us at [e-mail] before proceeding with any suspicious correspondence.