Business Operations Manager

Boise State University; Boise (ID); On-site; USD 61,000 - 80,000; Full time

Job summary

Boise State University’s School of Computing seeks a Business Operations Manager to lead and improve internal operations, oversee employee activity, and ensure financial goals are met. You will develop annual scope of work, manage programs, and liaise across departments to align campus priorities.

The role emphasizes administrative leadership, HR and budgeting oversight, and collaboration with the Dean’s Office and COEN Business Office to optimize school-wide finance tasks.

Qualifications

• Bachelor's degree and 2 years of professional experience or equivalent relevant experience.
• Experience in academic or organizational administration and operations.
• Proficiency with enterprise systems for budgeting, HR, and data reporting.
• Experience supervising staff and fostering collaborative, inclusive work environments.
• Demonstrated success in financial management, budgeting, and process improvement.
• Experience providing excellent customer service to internal and external partners.

Responsibilities

• Oversee school timelines to ensure compliance with reporting, accreditation duties, and university deadlines.
• Lead faculty and staff recruitment and onboarding processes.
• Manage financial operations, including budgeting, purchases, and forecasting.
• Collaborate with director and faculty to develop strategic initiatives and improve student support.

Skills

Leadership

Communication

Project management

Organization

Time management

Team collaboration

Education

Bachelor's degree

Job description

Job Summary/Basic Function

This position is responsible for managing and improving all internal business operations, overseeing employee activity and ensuring the School of Computing is on track to meet its financial goals. Develop annual scope of work and manage progress throughout the year. This position will independently administer processes, projects, and resources and act as a liaison with other departments, colleges, and administrative offices across campus.

Job Summary/Basic Function

This position is responsible for managing and improving all internal business operations, overseeing employee activity and ensuring the School of Computing is on track to meet its financial goals. Develop annual scope of work and manage progress throughout the year. This position will independently administer processes, projects, and resources and act as a liaison with other departments, colleges, and administrative offices across campus.

Department Overview

Welcome to the College of Engineering School of Computing, where innovation and collaboration are at the heart of everything we do. Boise State University’s School of Computing provides students with a unique educational environment bringing together faculty from departments throughout the University.

Using a three-pillar approach emphasizing Artificial Intelligence, Cybersecurity and Data Science, students are trained in fundamentals of these technologies, applications to their specific field of study and insights into their societal impact.

Our faculty’s broad range of expertise fuels our mission, as our graduates develop solutions to complex problems in every sector of society from traditional science and engineering domains to critical areas such as national security, public health and economic innovation.

Level Scope

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. works independently with general supervision; exercises judgement within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Essential Functions

90% of Time the Business Operations Manager must:

Academic and Program Operations

• Oversee school timelines to ensure compliance with reporting, accreditation duties, and university deadlines.
• Assist with and coordinate accreditation-related duties and serve as support for the director in delegating the appropriate related tasks.
• Develop, modifies, and implements policies, rules and procedures.
• Establishes and maintain internal policies and procedures for administrative activities.
• Assist the director with timely and accurate operational updates to the school and college.
• Organizes and schedules meetings and special events, including coordinating dates and times, venues, attendees, and agenda.
• Provide administrative support as needed for School of Computing functions, including meeting preparation, minutes, and action item follow-up

Human Resource Operations

• Lead the faculty and staff recruitment and onboarding process in collaboration with the Dean’s Office and Human Resources.
• Oversees personnel action workflows to ensure accurate and timely submissions of employee costing changes, data changes, separations and other relevant employee actions.
• Oversees the new hire process for part-time and student employees for departmental, research, and Graduate Assistant roles.
• Assist Director with the evaluation process to ensure annual deadlines are adhered to.
• Arrange and book travel accommodations for staff and students as well as submit post-travel reimbursements in compliance with university policies and procedures.
• Ensures the department is adhering to all federal, state, and university policies related to labor and employment laws.

Financial and Resource Management

• Manage financial operations for the School of Computing, including overseeing financial reporting, processing purchases, and forecasting for appropriate amounts.
• Oversee travel, expense reimbursement, and purchasing processes for the school, including tracking and reviewing school expenditures.
• Review and approve budget requests to support strategic and fiscal priorities.
• Serve as the primary liaison between the School of Computing, COEN Business Office, Purchasing, and Finance and Administration to implement and improve processes for school-wide finance tasks.

Program Development and Student Success Initiatives

• Collaborate with the director, faculty, and staff to strengthen industry relations
• Collaborate with the director, Dean’s Office, and other COEN faculty and staff to develop and implement strategic initiatives.
• Suggest and implement process improvement opportunities to enhance student support and engagement.
• Lead or assist with school and college initiatives as assigned.

Personnel Management

• Responsible for managing School of Computing support staff as assigned.
• Evaluate and distribute workload of direct reports to ensure school support functions are timely and collaborative.
• Complete annual evaluations for assigned employees and provide timely feedback to enhance the employee experience.
• Supervises the development and implementation of business forms, documents, and web forms.

10% of Time the Business Operations Manager

• Assist the Director for the School of Computing with various projects and initiatives.
• Performs other duties as assigned

Knowledge, Skills, Abilities

• Excellent written, verbal, and interpersonal skills; ability to collaborate effectively with faculty, staff, and external partners.
• Proven ability to lead and develop teams.
• Knowledge of project development and management.
• Strong organization and attention to detail.
• Time management skills with a demonstrated ability to prioritize and manage projects and deliverables with conflicting timelines.
• Ability to interact effectively as a team member and work collaboratively with faculty and staff
• Ability to efficiently follow and implement policies and procedures.
• Ability to work independently and make sound decisions and recommendations for the program
• Ability to maintain confidentiality, by emphatic, and be respectful
• Ability to take ownership and responsibility, have initiative, and be reliable.
• Ability to gather and interpret data to provide meaningful and strategic recommendations.

Minimum Qualifications

• Bachelor's and 2 years of professional experience or equivalent relevant experience.

Preferred Qualifications

• Experience in academic or organizational administration and operations
• Demonstrated success in financial management, budgeting, and process improvement
• Experience supervising staff and fostering collaborative, inclusive work environments
• Proficiency with enterprise systems for budgeting, HR, and data reporting
• Experience providing excellent customer service to internal and external partners

Physical Demands

This position is generally in a normal indoor office setting with minimal noise levels and may involve bending, moving, lifting, and carrying materials that weigh up to 15 pounds.

Salary and Benefits

Salary range starts at $60,673.60 annually and is commensurate with experience. Boise State University provides a best-in-class benefits package , including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents
• See our full benefits page for more information!

About Us

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/