Business Operations Lead

HackQuest; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

HackQuest is seeking a Business Operations Lead to enhance internal operations and support growth. This critical role involves project management, coordination, and developing company policies, requiring a mix of operational expertise and leadership skills. Candidates should thrive in a fast-paced environment with demands for problem-solving and collaboration.

Benefits

Accrued time off for vacation and sick leave.

Industry or role-based conference attendance support.

Ergonomic equipment matching program.

Company-issued laptop.

Annual company offsite.

Qualifications

• At least 7 years of experience in a similar role.
• Minimum 2 years of leadership experience.
• Ability to manage and be an individual contributor.

Responsibilities

• Architect and execute projects critical to success.
• Identify business inefficiencies and create execution plans.
• Drive long-term operational excellence.

Skills

Problem solving

Analytical thinking

Team collaboration

Job description

Offchain Labs has developed a suite of scaling solutions for Ethereum. This includes Arbitrum, an Optimistic Rollup, that instantly scales apps, reducing costs and increasing capacity, without sacrificing Ethereum's security. Porting contracts to Arbitrum requires no code changes or downloads since it’s compatible with existing Ethereum developer languages and tooling. Arbitrum today is the leading Ethereum scaling solution with dominant market share including hundreds of apps on the platform and over 40% of all rollup liquidity. Offchain labs also contributes to the Ethereum core protocol with the Prysm consensus client.

Our team is extremely passionate and works tirelessly to bridge the gap between what blockchain is and what blockchain can be. We strive to maintain an atmosphere that fosters innovation and new ideas through collaboration, research, and deep discussions. After raising an initial round of $3.8M in seed funding in January 2019 and a $20M series A, as well as a $100M series B in 2021, we are ready to hire additional team members who have an interest in working in the blockchain space and a knack for approaching problems in unconventional ways.

We are hiring a Business Operations Lead who will be a critical member of our team to influence the growth and scaling of our internal operations. You will be responsible for architecting and executing on a variety of projects that are critical to the success of the business. We are looking for candidates who are willing to roll up their sleeves, wear multiple hats and are high urgency problem solvers.

What You’ll Do:

• This is a cross-functional operations role focused on architecting, coordination, project execution, and building the foundation necessary to scale the business.
• Identify business inefficiencies and create execution plans to turn our weaknesses into strengths. Areas include procurement, vendor management, employee onboarding/offboarding, office management, company program management and company travel.
• Manage and work closely with our Senior Operations Manager, together, building the roadmap for the operations department.
• Lead in the development and implementation of company policies and procedures.
• Drive long-term operational excellence, ensuring key projects have clear milestones, success measures, and operational plans.
• Be a liaison between departments in cross-functional projects.
• Effectively allocate resources and prioritize your own work, with strong day to day decision making.

Who You Are:

• At least seven years of experience in a similar role, ideally in a fast-past startup environment.
• Minimum 2 years of leadership experience with ability to both manage and be an individual contributor.
• Problem solver and ability to work under pressure and meet tight deadlines
• Analytical approach to problem solving.
• Team player who is comfortable working in a high-growth, constantly evolving environment.
• High empathy and strong business EQ.
• Humble with a results-focused mindset, bringing excellence to everything you do
• Track record of leading complex, ambiguous projects with multiple partners successfully.
• Proactive mindset and thrives in an unstructured environment.
• Proven track record of gaining and maintaining leadership trust.
• Prioritizes the mentorship and training of team members.
• Accrued Time off for Vacation and dedicated Sick Leave.
• Industry or role-based conference attendance support.
• Ergonomic Equipment Matching Program.
• Company issued laptop.
• Annual Company Offsite.

Attention Offchain Labs Job Seekers:

Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an OCL employee or the legitimacy of an offer you received, please email [e-mail]

At Offchain Labs, we believe that diversity, equity, inclusion and belonging are essential to our success.We are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.