Business Operations Expert

EVB; Oregon; Hybrid; USD 102,000 - 146,000; Part time

Benefits offered by this job

Competitive package

Job summary

EVB is seeking an experienced Business Operations Expert for a fully remote, global contractor role. You will design multi-step operations tasks with objective grading criteria and supporting materials, drawing on your domain knowledge in reporting, process design, and workflow management.

The ideal candidate has 5+ years of hands-on operations experience, strong Excel skills, and fluency in English (B2+; C1 preferred).

Qualifications

• 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management.
• Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.
• Strong Excel capability and comfort reasoning across multiple documents at once.
• Strong English, written and spoken — B2 minimum, C1 preferred.

Responsibilities

• Design multi-step tasks drawn from real operations work with realistic reference files and clear instructions.
• Define objective grading criteria so two reviewers would reach the same verdict on the same output.
• Build tasks requiring judgment based on reading materials, not mere lookups.
• Create or source supporting materials like spreadsheets, system exports, process documentation, and reports.
• Flag tasks that are ambiguous or ungradable to avoid submission.
• Deliver approved tasks on schedule and at the required quality level.

Skills

Excel proficiency

English proficiency

Operations experience

Process documentation

Structured standards

AI/LLM evaluation awareness

Tools

Spreadsheets

Job description

Job Description

• Role Title: Business Operations Expert
• Role Type: Contractor
• Location: Remote, global

Opportunity Snapshot

• Pay: Up to $90/hour equivalent
• Time per task: ~10 hours per task
• Location: Fully remote — no geographic restrictions. Strong English required (B2 minimum, C1 preferred)
• Your tasks: Design realistic, multi-step business operations tasks with objective criteria for grading the output

Overview

Engaging experienced operations practitioners to design the tasks that measure what AI systems can actually do. Your domain knowledge is what matters here — no prior AI experience required. The work is to turn real operational workflows into benchmark tasks: realistic, difficult, and gradable against objective criteria. If you've written an SOP, built a QA checklist, or trained a team against a standard, that's the instinct this needs.

Scope of Work

• Design multi-step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions.
• Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output.
• Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly.
• Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports.
• Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway.
• Deliver approved tasks on schedule and at the required quality level.

Preferred Qualifications

• 5+ years of hands‑on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory‑only or adjacent exposure.
• Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.
• Strong Excel capability and comfort reasoning across multiple documents at once.
• Strong English, written and spoken — B2 minimum, C1 preferred.
• AI or LLM evaluation experience is a plus, but not required.

Additional Information

A very attractive and competitive package is offered.