Business Operations Associate

Dawson; Columbus (OH); On-site; USD 52,000 - 75,000; Full time

Job summary

Dawson is seeking an experienced operations professional to coordinate and drive multiple cross-functional projects in a fast-paced environment in Columbus, OH. You will track milestones, owners, deadlines, and status updates while supporting leadership priorities and company-wide initiatives.

Responsibilities include scheduling leadership meetings, preparing agendas and materials, documenting meeting notes, distributing action items, and maintaining governance through continuous process

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Experience coordinating operations, HR coordination, or business support.

Responsibilities

• Coordinate cross-functional projects with milestones, owners, deadlines, and status updates.
• Schedule leadership meetings, prepare agendas, document notes, and distribute action items.
• Follow up with department leaders to maintain accountability and move projects forward.
• Support process documentation, workflow updates, and implementation of new software and systems.
• Assist with system testing, document feedback, and coordinate communications across departments.
• Prepare reports, presentations, summaries, and internal communications for leadership.
• Coordinate onboarding processes, gather feedback, and improve new-hire experience.
• Organize employee engagement initiatives and internal communications.

Skills

Organizational skills

Time management

Problem solving

Written communication

Verbal communication

Attention to detail

Self-starter

Education

Bachelor's degree preferred

Tools

Salesforce

ERP system

Microsoft Office

SharePoint

Teams

Job description

• Coordinate multiple cross-functional business projects, tracking milestones, action items, owners, deadlines, and status updates
• Schedule project and leadership meetings, prepare agendas and materials, document meeting notes, and distribute action items
• Follow up with department leaders to maintain accountability and keep projects moving forward, focusing on process improvement and project coordination
• Support operational improvement initiatives, including process documentation, workflow updates, and implementation of new software and systems
• Assist with system testing, document feedback, and coordinate communications across departments
• Prepare reports, presentations, summaries, and internal communications for leadership
• Support leadership priorities, strategic initiatives, follow-ups, and company-wide projects
• Coordinate and continuously improve the employee onboarding process, including schedules, equipment, system access, orientation, checklists, communications, and follow-up
• Gather onboarding feedback and identify opportunities to improve the new hire experience
• Coordinate company culture and employee engagement initiatives, including appreciation events, recognition programs, holiday celebrations, volunteer opportunities, and internal communications
• Maintain project trackers, meeting documentation, shared files, and operational records
• Assist with vendor coordination and other operational requests as needed

Who We're Looking For:

• Bachelor's degree preferred
• 3-7 years of experience in operations, project coordination, administration, HR coordination, business support, or a related role
• Experience with CRM systems, preferably Salesforce, ERP or similar platform preferred
• Proficiency with Microsoft Office Suite, including Outlook, SharePoint, Word, Excel, PowerPoint, and Teams
• Familiarity with AI platforms such as ChatGPT, Claude, or Copilot
• Strong organizational, time management, and problem-solving skills
• Excellent written and verbal communication skills with a high level of attention to detail and accuracy
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Self-starter who can work with minimal supervision and comfortably support leaders across departments
• Professional, confidential, and dependable demeanor
• Experience with process documentation, meeting facilitation, event planning, employee onboarding, and internal communications

About Dawson

Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application