Business Operations Associate

Honeycomb Insurance; Chicago (IL); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health benefits

Employee stock options

401(k) plan

Flexible paid time off

Paid national holidays

Job summary

Honeycomb Insurance is seeking an Operations Manager to drive cross-functional projects that align with our strategic goals. Reporting to the Manager of Business Operations, you will collaborate with Underwriting, Marketing, Sales, RevOps, Support, Product, and R&D to deliver measurable outcomes.

You will lead initiatives, design and optimize processes, and implement data-driven solutions, including BI dashboards in Tableau.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 4+ years of consulting, operations management, or strategic initiatives experience.
• Strong experience leading cross-functional teams and delivering results.
• Proficient in data analysis with Excel/Tableau/SQL.
• Excellent communication and presentation skills.
• Ability to manage complex projects with multiple stakeholders.

Responsibilities

• Lead cross-functional initiatives with autonomy and stakeholder input.
• Design and optimize processes to drive efficiency and scalability.
• Develop and report on KPI dashboards with BI tools.
• Partner with senior leadership on strategic initiatives and timelines.
• Support change management and training across teams.

Job description

Honeycomb Insurance At Honeycomb, we're not just building technology; we’re reshaping the future of insurance. In 2025, Honeycomb was recognized by Dun & Bradstreet as “ Top 10 Best Start Up Companies to Work For ” in Israel, named by LinkedIn as “ Top 10 Startups in Chicago ”, and Newsweek’s " Greatest Startup Workplaces in America, 2025 ". Through the first half of 2026 we’ve been recognized on Inc. Magazine’s " Best Workplaces " List and Forbes " Fintech 50 ".

Honeycomb Insurance At Honeycomb, we're not just building technology; we’re reshaping the future of insurance. In 2025, Honeycomb was recognized by Dun & Bradstreet as “ Top 10 Best Start Up Companies to Work For ” in Israel, named by LinkedIn as “ Top 10 Startups in Chicago ”, and Newsweek’s " Greatest Startup Workplaces in America, 2025 ". Through the first half of 2026 we’ve been recognized on Inc. Magazine’s " Best Workplaces " List and Forbes " Fintech 50 ".

Position Overview:

As Honeycomb’s Operations Manager, you will play a pivotal role in driving cross-functional projects aimed at achieving impactful business outcomes. Reporting to the Manager of Business Operations, you will collaborate closely with teams across Underwriting, Marketing, Sales, RevOps, Support, Product, and R&D. Your impact will be measured by how well you lead initiatives, design and optimize processes, improve efficiencies, and ensure operational alignment with the company's overall strategic goals.

What You’ll Do

Lead Initiatives:

Drive critical cross-functional initiatives autonomously with input from various teams and leaders across Honeycomb. Manage all aspects of your key initiatives including analyses, business case development, strategic and tactical planning, execution, reporting, enablement, and impact tracking.

Process Innovation:

Identify areas for operational improvement across various functions and propose data-driven solutions to streamline processes and increase efficiency. Recommend and implement various operational AI-based solutions to drive scale across various operational teams. Document and implement updated processes, dataflows, operational workflows, and operational tools that contribute to better operational performance and scalability.

Data-Driven Insights:

Conduct analysis on critical KPIs to understand end to end metrics. Leverage data analytics to recommend various improvement areas, with company’s strategic goals (OKRs) in mind. Work closely with BI and RevOps teams to build operational dashboards in Tableau to manage processes and business outcomes.

Stakeholder Communication & Reporting:

Partner with senior leadership to define and prioritize strategic initiatives that drive measurable business results. Lead and manage cross-functional strategic initiatives, ensuring alignment with business objectives and timelines. Provide regular updates to leadership and cross-functional teams on project status, risks, and outcomes. Prepare reports and presentations on key performance indicators (KPIs), project progress, and results.

Change Management & Implementation:

Drive the execution of process changes and new initiatives across the company, including adoption reporting and impact tracking. Provide enablement and training to internal teams to help them navigate new processes and systems.

Basic Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 4+ years of experience in consulting, operations management, or strategic initiatives, preferably in an InsureTech, tech, Insurance technology department, or financial services environment.
• Strong experience managing cross-functional teams and driving projects that deliver tangible business results.
• Strong in data analysis and using analytics tools (Excel, Tableau, SQL, etc.) to inform decisions.
• Excellent communication and presentation skills, with the ability to influence and collaborate with senior leadership and teams.
• Proven ability to autonomously manage complex projects with multiple stakeholders and tight deadlines.
• Knowledge of insurance industry trends and regulatory environment is a plus.
• Ability to express and consider diverse opinions.
• Passion for acquiring, applying, and sharing knowledge.
• Willingness to travel as necessary (up to 20%).

Benefits Compensation:

• $115,000 - $125,000 +10% Health benefits.
• Employee stock options.
• 401(k) plan.
• Flexible paid time off.
• Paid national holidays.