Business Operations Analyst V (Senior)

People, Technology & Processes, LLC; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

NAVSEA seeks a Senior Business Operations Analyst to manage Directorate-wide administrative operations under the NAVSEA PSS contract, ensuring compliant, timely support across HR, budget, accounting, procurement, records, and data systems.

Under general direction, you will lead staff, develop SOPs, support audits, and drive process improvements while coordinating with government leads and cross-functional teams to meet deadlines and mission needs.

Qualifications

• Ten years of experience in a related field.
• Four additional years of relevant experience may satisfy degree requirements.

Responsibilities

• Plan, coordinate, and manage daily administrative operations for the Directorate.
• Interpret and apply Directorate policies; develop SOPs; ensure compliance with guidance and contract requirements.
• Assist with budget planning, track obligations, reconcile accounts, and prepare spend plans and reports.
• Oversee purchase requests, maintain procurement logs, and ensure compliant documentation.
• Coordinate onboarding/offboarding, timekeeping validations, and HR actions; liaison to HR and contract management teams.
• Maintain Directorate databases, dashboards, and document repositories; generate metrics and reports.
• Identify risks and drive process improvement for efficiency and audit readiness.
• Supervise administrative staff and coordinate with government leads and cross-functional teams.
• Prepare for audits and support inspections; implement corrective actions.
• Lead or support special initiatives and data calls.

Job description

Description

Title: Business Operations Analyst V (Senior)

Clearance Type: None

Scope:

Under general direction, the Senior Business Operations Analyst manages and optimizes the administrative and business operations functions for the assigned Directorate supporting the NAVSEA PSS contract. This role ensures compliance with Directorate policies and procedures, leads assigned staff, and delivers timely, high quality support across human resources, budget and financial management, accounting, data and knowledge management, purchasing, and related administrative services. The position is distinguished from Administrative Assistant roles by its responsibility for managing multiple administrative functions and resources at the Directorate level, and from Administrative Manager I roles by the broader scope and complexity of operations overseen.

Responsibilities (including But Not Limited To)

• Operational Leadership: Plan, coordinate, and manage daily administrative operations for the Directorate, ensuring continuity of services across HR, budget, accounting, procurement, records, and data systems.
• Policy & Compliance: Interpret and apply Directorate policies and procedures; develop and maintain standard operating procedures (SOPs); ensure adherence to applicable federal/DoD/Navy guidance, internal controls, and contract requirements.
• Financial & Budget Support: Assist with budget planning and execution; track obligations and expenditures; reconcile accounts; prepare spend plans, variance analyses, and status of funds reports; coordinate with finance to resolve discrepancies.
• Procurement & Purchasing: Oversee purchase requests and approvals; maintain procurement logs; support market research and vendor coordination; ensure compliant documentation for supplies, services, and travel in alignment with Directorate practices.
• Human Resources Administration: Coordinate onboarding/offboarding, labor category alignment, timekeeping validations, training and certification tracking, and personnel actions; serve as liaison to HR and contract management teams.
• Data & Knowledge Management: Maintain Directorate databases, dashboards, and document repositories; ensure data accuracy, accessibility, and retention; generate recurring and ad hoc metrics and management reports.
• Process Improvement: Identify operational risks, bottlenecks, and opportunities; lead process mapping and continuous improvement initiatives to enhance efficiency, transparency, and audit readiness.
• Staff Supervision: Supervise assigned administrative staff; set priorities, delegate tasks, conduct performance feedback, and foster a culture of accountability and service excellence.
• Stakeholder Engagement: Coordinate with Government leads, task order managers, corporate support functions, and cross functional teams to align administrative support with mission needs and deadlines.
• Audit & Readiness: Prepare for and support internal/external reviews, inspections, and audits; maintain documentation and evidence files; implement corrective actions and preventive controls.
• Special Projects: Lead or support special initiatives, data calls, and surge requirements as directed.

Qualifications

• At least ten (10) years of experience in a related field.
• A minimum of four (4) years of additional relevant experience may satisfy degree requirements.