Business Operations Analyst 3

Jobtailor; Suisun City (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking an experienced administrative professional to support a federal program in California. You will manage office operations, coordinate schedules, prepare reports, and handle sensitive information in line with DCSA policies.

The role requires strong written and verbal communication, proficiency with Microsoft Office and SharePoint, and the ability to collaborate across multiple stakeholders.

Qualifications

• 2+ years of relevant administrative experience
• Alternatively, six years of relevant experience may substitute a bachelor’s degree
• Bachelor’s degree or equivalent; substitution with six years of related work experience allowed
• Strong written and oral communication skills and interpersonal skills for cross-functional teamwork
• Proficiency in English and Microsoft Office Suite
• Experience handling CUI and classified material per DCSA policies
• Ability to coordinate across multiple stakeholders and manage sensitive information

Responsibilities

• Handle day-to-day office management and provide administrative, operational, and program support
• Track initiations, completions, analytical/portfolio assistance, suspense actions, workloads, facility assignments, and customer requests
• Maintain databases, spreadsheets, and files containing critical information
• Research, implement, and communicate DoD and DCSA policies and procedures
• Provide phone and desk coverage
• Coordinate calendars, schedules, travel bookings, and official correspondence
• Create and edit reports, spreadsheets, presentations, newsletters, brochures, letters, memos, and interoffice communications
• Draft documents from initial to final versions while ensuring accuracy, formatting, grammar, spelling, and policy conformance
• Track internal and external actions through task management systems
• Coordinate training events
• Review Defense Travel System (DTS) submissions for leadership
• Serve as point of contact for Regional Headquarters queries, monthly updates, and special requests from DCSA Headquarters and staff
• Perform other duties as assigned for the regional location

Skills

Administrative Support

Written and Oral Communication

Interpersonal Skills

Cross-Functional Collaboration

Problem-Solving

Organizational Skills

Teamwork

Attention to Detail

Education

Bachelor’s degree or equivalent

Six years of relevant admin experience in lieu of degree

Tools

Microsoft Excel

Microsoft SharePoint

Defense Travel System (DTS)

Microsoft Office Suite

Databases

Spreadsheets

Job description

• Handle day-to-day office management and provide administrative, operational, and program support
• Track initiations, completions, analytical/portfolio assistance, suspense actions, workloads, facility assignments, and customer requests
• Maintain databases, spreadsheets, and files containing critical information
• Research, implement, and communicate DoD and DCSA policies and procedures
• Provide phone and desk coverage
• Coordinate calendars, schedules, travel bookings, and official correspondence
• Create and edit reports, spreadsheets, presentations, newsletters, brochures, letters, memos, and interoffice communications
• Draft documents from initial to final versions while ensuring accuracy, formatting, grammar, spelling, and policy conformance
• Track internal and external actions through task management systems
• Coordinate training events
• Review Defense Travel System (DTS) submissions for leadership
• Serve as point of contact for Regional Headquarters queries, monthly updates, and special requests from DCSA Headquarters and staff
• Perform other duties as assigned for the regional location

Requirements

• At least two (2) years of relevant administrative, program, or office support experience
• Six (6) years of relevant administrative, program, or office support experience in lieu of a bachelor’s degree
• Bachelor’s degree or equivalent; substitution with six years of related work experience allowed
• Strong written and oral communication skills and interpersonal skills for cross-functional teamwork
• Proficiency in English and Microsoft Office Suite
• Proficiency in data analysis tools, including Microsoft Suite, SharePoint, and Excel
• Strong problem-solving, critical thinking, and research abilities
• Ability to handle Controlled Unclassified Information (CUI) and classified material in accordance with DCSA policies
• Strong organizational and multitasking ability
• Experience supporting senior executives or government agencies
• Familiarity with DCSA policies, investigative support functions, and automated task systems
• Ability to coordinate across multiple stakeholders and manage sensitive information
• Must be a US Citizen with an active Secret clearance
• Must successfully complete a pre-employment drug screen
• Ability to work Monday through Friday, 8:00 a.m. to 5:00 p.m.; evening and weekend hours as required by business need
• Up to 10% local travel may be required
• Must be able to remain in a stationary position 75% of the time
• Must be able to work indoor conditions 90% of the time
• Frequently move standard office equipment up to 25 pounds

Core Competencies

Demonstrates strong administrative and operational support capabilities, including proficiency in Microsoft Office Suite and data analysis tools. Effectively manages sensitive information and coordinates across multiple stakeholders while ensuring compliance with DCSA policies.

Highest-signal resume keywords

• Administrative Support Experience
• Microsoft Office Suite Proficiency
• Data Analysis Tools Proficiency
• Strong Written And Oral Communication Skills
• Active Secret Clearance

ATS Optimization Keywords

Hard Skills

• Office Management
• Data Analysis
• Document Drafting
• Task Management Systems
• Report Creation
• Database Maintenance
• Travel Coordination
• Policy Implementation
• Multitasking
• Research Abilities

Soft Skills

• Interpersonal Skills
• Problem-Solving
• Critical Thinking
• Organizational Skills
• Teamwork

Certifications & Qualifications

• Active Secret Clearance

Industry Keywords

• Controlled Unclassified Information (CUI)
• DCSA Policies
• Government Agencies
• Investigative Support Functions
• Cross-Functional Coordination

Tools & Technologies

• Microsoft Excel
• Microsoft SharePoint
• Defense Travel System (DTS)
• Spreadsheets
• Databases