Business Office Rep - Biller/Collector

Lighthouse Behavioral Health Hospital; Conway (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Compensation

Generous Paid Time Off

Excellent Medical, Dental, Vision and药

Job summary

Lighthouse Behavioral Health Hospital is a psychiatric hospital expanding its inpatient services for adults, seniors, and adolescents. The Business Office Rep handles itemized bills, insurance verification, and patient financial counseling, coordinating with Admitting, Medical Records, Utilization Review, and physicians’ offices.

Requirements include HS diploma and experience in collections, Excel, and medical billing.

Qualifications

• Experience in proactive and effective unfront collections.
• Experience in Excel.
• Experience in Medical Billing.
• Hospital experience.
• Experience in Explanation of Benefits.
• Experience in Insurance and Accounts Receivable.
• Experience in Excel.

Responsibilities

• Verifies hospital insurance information.
• Compiles hospital bills and submits claims to insurers.
• Contacts patients/insurers to collect unpaid claims.
• Verifies demographic information in the system.
• Keeps up with changes in plans and contracts.
• Follow up on accounts within 30 days until paid.
• Move self-pay accounts to collections per policy.
• Answer phones and communicate with staff.
• Demonstrates flexibility and organization under pressure.

Skills

Collections experience

Excel

Medical Billing

Hospital experience

Explanation of Benefits

Insurance and Accounts Receivable

Education

High School Diploma

Job description

Responsibilities

Business Office Rep Opportunity!

Lighthouse Behavioral Health Hospital is a psychiatric hospital that began offering substance abuse and mental health services in 2002. Primarily established to house adolescents, Lighthouse has transitioned to offering a full spectrum of acute inpatient services to adults and seniors as well. Since 2010, Lighthouse has expanded its mental health and substance abuse services. In 2013, Lighthouse opened a 28-day inpatient chemical dependency rehabilitation unit - the first of its kind in the Grand Strand area. In 2015, Lighthouse opened an acute adolescent unit to meet the needs of teens and their families in the Grand Strand. In 2022, Lighthouse opened an Adult Substance Use Disorder Intensive Outpatient Program. At Lighthouse, we strive to perform at a high level for our patients and their families.

The ideal candidate must have:

• Demonstated experience in proactive and effective unfront Collections.
• Experience in Excel
• Experience in Medical Billing
• Hospital Experience
• Experience in Explantation of Benefits
• Experience in Insurance and Account Recieveables
• Experience in Excel

The Business Office Rep Job Summary:

Responsible for compiling itemized hospital bills, verifying patient insurance coverage and computing patient insurance benefits. Financial counsels all patients with financial obligations. Works closely with the Admitting Office, Medical Records, Utilization Review and physicians' office staff. Participates in performance improvement and CQI activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Verifies hospital insurance information.
• Compiles hospital bills, completes appropriate forms, submits claims to proper agencies/insurance companies.
• Contacts patients/insurance companies to collect unpaid insurance claims.
• Verifies Insurance / Demographic information in computer system
• Stays informed about changes in insurance plans and contracts.
• Follow up on all accounts within 30 days until paid.
• Manages delinquent accounts
• Moves Self Pay accounts to collections when appropriate by policy
• Keeps upfront log up to date with daily activity/discharges
• Answers the telephone in a polite manner. Communicates information to the appropriate personnel.
• Demonstrates the ability to be flexible, organized and function well in stressful situation.

If you would like to learn more about the Business Office position before applying, please contact Shayla Stokely, Director of Human Resources, at [e-mail]

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Requirements:

• High School Diploma Required.
• 1-3 Related Work experience Required.
• Demonstated experience in proactive and effective unfront Collections.
• Experience in Excel
• Experience in Medical Billing
• Hospital Experience
• Experience in Explantation of Benefits

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.